Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Sales representative were very helpful on any questions Within for a test drive and I love the vehicle... paperwork was very easy, sales associate did most of the work for me.. they also answered any questi Within for a test drive and I love the vehicle... paperwork was very easy, sales associate did most of the work for me.. they also answered any questions I had. Overall I had an amazing experience Lithia in Helena... More

Oil change for 2017 Ram We had both vehicles in on the same day, one for service and one for a repair. We were very pleased with the service. Professional, friendly, timely We had both vehicles in on the same day, one for service and one for a repair. We were very pleased with the service. Professional, friendly, timely! More

Amazing service I came in with a next day appointment and Tony fit me right in, took care of me and then gave me a five star service. He offered me a ride home bu I came in with a next day appointment and Tony fit me right in, took care of me and then gave me a five star service. He offered me a ride home but I opted to use the free Wi-Fi in the very comfortable waiting area until my vehicle was done. This is such a great place to to have your car repairs done and I didn’t even buy it here but I sure will the next time I’m in the market for a vehicle. Thank you Tony and the rest of the service team you are awesome!! More

Outstanding Teamwork Levi and Tom in parts really went the extra mile to make sure the parts I needed were of excellent quality and arrived quickly. Josh and Joe in servic Levi and Tom in parts really went the extra mile to make sure the parts I needed were of excellent quality and arrived quickly. Josh and Joe in service communicated with each other so i was able to schedule date and time for pickup. I was called to keep me informed of the progress and of expected completion time. I had dropped it off at night with no appointment and expected at least a week before they could even look at it. I had it repaired and returned in less time than that! Great job More

Recall I have all the faith in Lithia Chrysler and their ability to solve my problem with a descent rate. I deal with Josh Merrill and I can not say enough I have all the faith in Lithia Chrysler and their ability to solve my problem with a descent rate. I deal with Josh Merrill and I can not say enough nice things about this young man. He is Johnny on the spot and treats me like I'm a very special customer. When I walk in the door he calls me Miss Sherri and it just makes me smile. Thanks Josh for taking such good care of me. I've also worked with Howard Reed. He is also #1 in my book. Always takes care of me. Lithia Chrysler, you have two of the most valuable employees I know of. Be good to them so they will stay around to take care of me :) More

Warranty Work A warranty safety recall on my 2012 Dodge required me to go to the dealership for service. The child safety locks on the rear doors would not disenga A warranty safety recall on my 2012 Dodge required me to go to the dealership for service. The child safety locks on the rear doors would not disengage and I periodically get a dash warning that my trailer has become disconnected while not towing anything. I told them about these 2 additional items and asked for an estimate to fix these issues. The rep called me to let me know that the door latches needed replaced at a cost of $633 and that they did not have the parts in stock and that I would need to prepay for the parts. The Trailer Brake module needed to be replaced at a cost of $389. I declined to have the additional work done. I was then informed of a $130 fee for the diagnostic work. I told them the issue I just wanted a cost estimate to fix it. All this and I purchased the Truck brand new here. So much for taking care of your customers. This truck will need replaced in the future and my next dodge will not come from Lithia. More

Painless Joshua was very professional and courteous. Helpful in getting issues resolved. He helped me get other items completed at the same time to save me m Joshua was very professional and courteous. Helpful in getting issues resolved. He helped me get other items completed at the same time to save me money. More

Low pressure. I felt it was a good deal.I was looking for a Nissan Titan and found it at your dealer.was dealing with Robert Allen Nissan and you guys spanked them I felt it was a good deal.I was looking for a Nissan Titan and found it at your dealer.was dealing with Robert Allen Nissan and you guys spanked them on the price. More

Seamless The team at Lithia made purchasing my car so seamless. They are a very cohesive team and took away all the stress involved with the process of buying The team at Lithia made purchasing my car so seamless. They are a very cohesive team and took away all the stress involved with the process of buying a vehicle. I felt comfortable and not pressured! I walked away with the car of my dreams, and couldn’t be happier! Shout out to Tawnya + Jason & their attention to detail to help guide the process along. More

Bad alternator I took my dodge ram 1500 in there to be diagnosed because it was losing its charge and they tell me that they could fix it for $720 and put an altern I took my dodge ram 1500 in there to be diagnosed because it was losing its charge and they tell me that they could fix it for $720 and put an alternator in it I couldn’t afford the $720 so I took the Dodge down to O’Reilly’s and they bench tested the alternator before I bought a new one and it was just fine so I took my truck back there to have them diagnose it again and they told me will get to it today I waited till the end of the day I called their chatline and they said they’d have someone get back to me and they never did that day so I called him the next morning they said we’re sorry we didn’t Get to it today but will get to it tomorrow for sure so I waited the whole day the next day and they still didn’t get to it I guess inconveniencing me for a week and giving me the wrong diagnostic don’t mean anything to them More