Lithia Chrysler Dodge Jeep Ram FIAT of Helena

This place is a joke! Tried to sell me a 2018 Nissan kicks for 23k. When I brought up the car was in an accident the sales man said it hasn't and it only had a few dents. It was damaged from the front kicks for 23k. When I brought up the car was in an accident the sales man said it hasn't and it only had a few dents. It was damaged from the front bumper to the rear. Then looked to be painted with fingernail polish to try to cover it up. The sales man continued to try to argue it was never wrecked because it wasn't on car facts. He acts like people report every accident. What a joke More

Horrid experience, not once, but twice now. First vehicle “passed inspection” and needed rebuild after 2 weeks. Shame on me for going back, but bought another used vehicle that “passed inspection and was goo “passed inspection” and needed rebuild after 2 weeks. Shame on me for going back, but bought another used vehicle that “passed inspection and was good to go”. Took to independent shop and they stated the vehicle should not even have been sold, due to condition of some of the component. It was deemed a safety hazard on the road. Questioned dealer and got blown off. Also asked to cancel my extended warranty, which was forced, and was told to come back in 30 days. Horrid practice. Care only about the sale, not the customer. Will be reporting dealership since I am not getting any response. More

Tawnya is one of the best people that I have ever dealt with in buying anything. Very relaxed sales approach. Would recommend her to anyone with in buying anything. Very relaxed sales approach. Would recommend her to anyone More

Great people, Great Prices, always does what the customer asks for. Andy and Matt are the Best!!! I will always return for my next vehicle!! asks for. Andy and Matt are the Best!!! I will always return for my next vehicle!! More

I have purchased two vehicles in the last two years from them. Fantastic experience. I drive from Wisconsin to work with them. Tawnya and Christian both worked hard to make it happen and working with Lithia them. Fantastic experience. I drive from Wisconsin to work with them. Tawnya and Christian both worked hard to make it happen and working with Lithia has been the best car buying experience we've ever had. Everyone we've had contact with was pleasant and helpful. Couldn't be happier with them. More

I bought a brand new 2020 power wagon back in Oct. Im a travel nurse and they knew I pulled a camper and I asked about the towing and they said it would pull anything just fine... they failed to tell me th travel nurse and they knew I pulled a camper and I asked about the towing and they said it would pull anything just fine... they failed to tell me that it had a soft suspension and wasn't good for towing, they flat out LIED to me just to make a sale. Now I'm stuck with a truck that doesn't tow worth a crap and the radio has some kind of software glitch cause it only works half the time.. Now im paying for a truck that isn't good for towing my camper which is how I make my living and can't even listen to the radio half the time.. they also talked me into buying an oil change package, but failed to tell me it was only good at lithia dealerships (which I'm never around cause I'm traveling for work) so it's basically useless. Will NEVER buy another vehicle there and will discourage anyone I know from buying there as well. More

Terrible, horrible, awful, UNETHICAL business practices through this dealer and due to the actions of Brian Hanna, Christian Rupp and Chad Nethery. These guys are gonna run this dealership into the ground through this dealer and due to the actions of Brian Hanna, Christian Rupp and Chad Nethery. These guys are gonna run this dealership into the ground with just HOW MANY INDIVIDUALS THEY HAVE FINANCIALLY ABUSED and put in horrible situations with their vehicles. These people DONT CARE ABOUT THE CUSTOMER. THEY CARE ABOUT CLOSING THE DEAL AND TAKING YOUR MONEY!!! people are speaking out and this is finally getting the publicity it needs!!! More

Worst car buying experience of my life. SINGLE WOMEN AVOID AVOID AVOID!!! Left in tears. Was super excited to work with Lithia when they approved me even though I have really bad credit. I was told AVOID AVOID AVOID!!! Left in tears. Was super excited to work with Lithia when they approved me even though I have really bad credit. I was told I needed to come test drive the one vehicle I was approved for “right away.” I arrived with my two toddlers (single mom) and Tanner was nice and patiently waited with my kids while I moved my car seats into the car I was interested in. Things took a turn for the worst after the test drive. We went inside to talk numbers and first, the price was $2500 more than the price listed online. I confronted Tanner about this and he told me “he didn’t know the price.” I started to lose faith in him quickly as no matter how I crunched the numbers, even at 23% interest (which I know is outrageous, it’s my fault for bad credit) the price was coming out to be $35000 for a $15000 vehicle. Tanner had to get someone else to bring the price down which made me think he didn’t know what he was doing. I tried to haggle that price a bit because the mileage was high and the car wasn’t exactly perfect, so he left to “crunch numbers” again. They went from offering me $1500 on my trade to $0 just because I was uncomfortable with the starting price. Now, I know my car is a piece of crap, but to go from allowing it on a trade to not is CRAZY to me. They also sited the higher price due to “bank fees” but no bank fees were listed. I advised that I wanted my mechanic to check out the vehicle before committing to anything and Tanner got extremely frustrated and began pressuring me even harder to the point I wanted to run out of there and cry. I let them know I was done and asked that they bring the vehicle back around to my car so I could move the car seats back over. I waited in the cold for a while and they didn’t (and you know how long it takes to get car seats out so it was a while) so I had to walk two toddlers and two car seats around the building with NO help. I’ve never been treated SO BADLY at a dealer. It was obvious that “making the sale” was everything to them (its the last day of the month) and they couldn’t have cared less how it was done. I was uncomfortable from the moment I walked in the door and the pressure never stopped. I will never ever ever go back and will just pay cash for a vehicle elsewhere. More

I would highly recommend this dealership to anyone searching for a vehicle. Tanner Mee was my sales and service associate and on a scale of 1 to 10 I would give him an 11. He went above and beyond any searching for a vehicle. Tanner Mee was my sales and service associate and on a scale of 1 to 10 I would give him an 11. He went above and beyond any experience I've ever had with any dealership. I will definitely be returning to lithia of Helena for my next vehicle purchase! More

Jay at Lithia Dodge of Helena was great.to work with. The whole team made car buying enjoyable. I will recommend Lithia Dodge of Helena to all my friends. whole team made car buying enjoyable. I will recommend Lithia Dodge of Helena to all my friends. More