Lithia Chrysler Dodge Jeep Ram FIAT of Helena

I had a great experience looking for a new vehicle. Dee Jay Poynter was a great sales man and very helpful Dee Jay Poynter was a great sales man and very helpful More

I would like to say that the dealership in Helena treated me as well as I’ve been treated anywhere they bent over backwards to make sure that I was taken care of thank you me as well as I’ve been treated anywhere they bent over backwards to make sure that I was taken care of thank you More

I’ve had/am having the worst experience with this dealership I bought a Ford truck from them that I don’t believe they ever even inspected. However when spending $60,000 on a vehicle I wanted to make dealership I bought a Ford truck from them that I don’t believe they ever even inspected. However when spending $60,000 on a vehicle I wanted to make sure that it was under warranty and I told Larry over in finance. As well as my salesman that I needed a warranty especially because of the aftermarket performance parts that were on the vehicle long story short my transmission went out after having the vehicle for less than a year they told me because of the performance parts that were on it at the time I bought the vehicle that my warranty was voided but that they would refund me for the warranty which was less than half of the cost of the transmission they’ve been extremely difficult to get in touch with very poor customer service bad ethics and almost 4 months later I am still waiting on getting my money back. If for whatever reason you do ever decide to work with Lydia I highly recommend you never buy any of their warranties or any programs from them. You will also want to check the price of the vehicle again once into finance I noticed after the fact that somehow between me agreeing to the price of the vehicle and me going back to finance the vehicle price increase by $3000! More

Extremely poor service department. After they sell you a vehicle they won't help you, call you with updates or make you feel cared about. Your a number and an inconvenience to this g After they sell you a vehicle they won't help you, call you with updates or make you feel cared about. Your a number and an inconvenience to this group. We had our truck less than a year and right after they changed the oil, the end blew. Hmmmm! Four months later our truck is still sitting in the same spot with no follow up, unless we reach to them. We were not offered a loaner car, a rental or anything. POOR POOR POOR customer service. I won't even take my vehicle back for an oil change. When we do call, we get the run around and no consistency. Always told the motor will be here in a week and that was 2 weeks ago, yet again. Paying for a brand new Dodge Ram and can't even drive it. I DO NOT RECOMMEND ANYONE PURCHASING A TRUCK AT THIS DEALERSHIP. Service department needs some lessons in customer service and etiquette. More

The dealership was good to deal with. The sales person ( Nick Robinson) answered all of our questions and did a good job of explaining the pricing of the vehicle and we were able to come to an agreement fai Nick Robinson) answered all of our questions and did a good job of explaining the pricing of the vehicle and we were able to come to an agreement fairly quickly. More

Josh in sales helped me today w/ my paper plate expiring. He was great and saved me a drive to Helena from White Sulphur Springs by emailing the 90 day paper plate to me. Thank you a Billion Josh!!! He was great and saved me a drive to Helena from White Sulphur Springs by emailing the 90 day paper plate to me. Thank you a Billion Josh!!! More