Lithia Chrysler Dodge Jeep Ram FIAT of Helena

I brought in a vehicle I had purchased from them, and asked them to check 4 things. After having the vehicle worked on, they came back and told me nothing was wrong with 4 areas of concern, but when I g asked them to check 4 things. After having the vehicle worked on, they came back and told me nothing was wrong with 4 areas of concern, but when I got the bill, I thought it was very high, especially since nothing was fixed.. I have full warranty on the vehicle, but even if I didn't, they didn't fix anything, so why the high bill? Turns out, the dealership charges $175/hour for service!!!! $175/hour??? That is an unbelievably high amount!!!! Could you imagine how high the bill would be if they actually had to fix something??? And if the owner didn't have a warranty so they had to pay for the part too??? It would have been a month's salary for me, just to have a few parts fixed. There are not many services in the business world that get away with charging that kind of labor fee. This dealership has priced itself out of my economic range. I will definitely be taking me business elsewhere, and I will be encouraging all of my friends to do the same. More

Great service rep (Chris) ! Easy to make an appt for recall, and a good wait room! Easy to make an appt for recall, and a good wait room! More

Good service. On-line check in to schedule the oil change worked good. Service was done quickly. On-line check in to schedule the oil change worked good. Service was done quickly. More

Everyone was very helpful and friendly. They made the whole experience very quick and easy. They made the whole experience very quick and easy. More

Fast excellent work. Comprehensive review of vehicle. 10 out of 10. Staff was very friendly and provided good knowledge Comprehensive review of vehicle. 10 out of 10. Staff was very friendly and provided good knowledge More

My visit was 100% hassle free. I was in and out with my lifetime oil change in no time. Service personnel were prompt, professional, knowledgeable and courteous. I was in and out with my lifetime oil change in no time. Service personnel were prompt, professional, knowledgeable and courteous. More

I was 100% completely Satisfied with the way Lithia Jeep Dodge of Helena handled my service needs. Surprisingly,I was completely satisfied with the cost of the repairs and the speedy excellent customer ser Dodge of Helena handled my service needs. Surprisingly,I was completely satisfied with the cost of the repairs and the speedy excellent customer service,they kept me completely informed on the repair process.Thank you... P.S. The upgraded customer service waiting room was a nice treat,free beverages and treats.Thank you! More

Excellent service and very little wait time. Service personnel were professional and courteous. Good experience. Service personnel were professional and courteous. Good experience. More

The service department here is first rate. I've always gotten in and out quickly. This is the only shop that works on my 17 Ram 2500 6.4 I've always gotten in and out quickly. This is the only shop that works on my 17 Ram 2500 6.4 More

The staff is always helpful and competent. I have a good working relationship with everyone on site. I have a good working relationship with everyone on site. More