Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
Bryan, TX
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2,063 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station
AWESOME!!!!! Doug Patterson and Michael Garza are awesome!!!! Doug did a wonderful job explaining ever inch of my new jeep. And Michael was the man on getting my p Doug Patterson and Michael Garza are awesome!!!! Doug did a wonderful job explaining ever inch of my new jeep. And Michael was the man on getting my payments to where i wanted them . More
What a way to start the year. Excellent experience. CDJ bought back my used Journey and put me in a brand new one for only $18.00 more a month. Can't beat that deal! Even though it Excellent experience. CDJ bought back my used Journey and put me in a brand new one for only $18.00 more a month. Can't beat that deal! Even though it was cold as heck and late at night Josh and Chris went the extra mile for us....Thanks for working with us and thanks for the new car!! What a way to start the year, with a brand new 2015 Journey!!!/RHT More
This "Journey" was a pleasant one I came in looking to purchase a used vehicle that I saw online. When I got to the dealership, that vehicle didn't fit my needs. Murray suggested we I came in looking to purchase a used vehicle that I saw online. When I got to the dealership, that vehicle didn't fit my needs. Murray suggested we look at a new Journey. The price was right, I got the extended warranty and maybe even gained a new karaoke buddy. Murray and Chris were great, answered all of our questions and explained all the finer details. Thanks Lithia! More
I'll never go anywhere else!!! I've bought 4 vehicles from their this year alone, these guy take pride in their work, and don't pressure you into something. They answer all question I've bought 4 vehicles from their this year alone, these guy take pride in their work, and don't pressure you into something. They answer all question for you and don't make you feel like it's just another sale. More
My Jeep Kelby Campbell and Jeff Witt were excellent, Kelby answered all my questions I had about the Jeep I was looking at. I didn't feel pressured into buyin Kelby Campbell and Jeff Witt were excellent, Kelby answered all my questions I had about the Jeep I was looking at. I didn't feel pressured into buying it like some places do. Jeff Witt didn't rush me through the paper work and took his time explaining all my options on financing. Great people great place. More
Power Team!! Awesome!! My second vehicle purchased through Lithia. Once again they came through for me. It was an unexpected purchase; my salesman was patient and understand My second vehicle purchased through Lithia. Once again they came through for me. It was an unexpected purchase; my salesman was patient and understanding. The financial manager worked hard to get me a low interest rate as possible. It was a very easy process!! I really am enjoying the truck; it was a blessing in disguise. Thanks Jordan and Chris!!! More
I love Lithia Best experience I have had at a car dealership. The employees were very friendly and did all they could to help me. I would absolutely recommend thi Best experience I have had at a car dealership. The employees were very friendly and did all they could to help me. I would absolutely recommend this dealership to anyone looking for a new vehicle. I worked with Arthur Murray and Chris Makowski. They were so nice and helpful! More
Dedicated and Wonderful My father and I came in to trade in our vehicles. Despite some financial hurdles, the team here at Lithia did all they could and helped us take home My father and I came in to trade in our vehicles. Despite some financial hurdles, the team here at Lithia did all they could and helped us take home both a truck and SUV. Our sales rep was wonderful and provided excellent service. He took the time to understand what we were needing and was such a big help. I would say he was the best I ever encountered. Their financial team stayed and definitely helped us even past closing hours to ensure that we had the best deal. Everyone was great and a pleasure to be around. Thank you so much for everything, this was a wonderful experience amongst wonderful hard working people. More
Will Not Stand Behind Work At 30k miles my 2008 Jeep Wrangler 2-door had a leaking front right axle seal. At this time I was still under warranty and they fixed it without issue At 30k miles my 2008 Jeep Wrangler 2-door had a leaking front right axle seal. At this time I was still under warranty and they fixed it without issue. At 65k miles the same seal went out. I made an appointment for 7:30 am on a Tuesday to get it looked at. On that Wednesday around 2 pm, a day and a half later, they finally looked at it. This lead to lost work hours and an inconvenience finding a way to work, how an appointment does not take priority is beyond me. If they were behind schedule, why not reschedule me to insure a good service experience? When they finally looked at it, they quoted me for four hours of labor and $100 dollars in parts (which cost about 50 from retail stores). They charge an outrageous hourly rate of $110/hour and gave me a total quote of $540. Disregarding that I have other quotes for the same work at about $200, they showed that the first repair done under warranty only took 2.2 hours. They disregarded that fact and planned to charge a flat 4 hours of labor. After talking to management about the issue, they were uncooperative and said that I had not kept up with maintenance (basically, gone to them and charged high rates for work I do myself). Irregardless, they should have fixed it correctly the first time or stood behind their work. Axle seals are not a common maintenance issue and I am troubled at the fact that they did not see this as a fault of their own. Needless to say, I will never take my Jeep there again and have decided against buying a new Jeep Grand Cherokee, which my wife and I had been considering.... I am disheartened that Chrysler Group LLC cannot stand behind their products and provide a better quality of service to loyal customers. My family has always been Jeep fans and I hate to think that this has cast a shadow on a long heritage of the name Jeep, for my family and myself. More
They are great! Everyone was so helpful and friendly, they listen to what I wanted and needed. They worked with me, and offered a test drive right away. I was able to Everyone was so helpful and friendly, they listen to what I wanted and needed. They worked with me, and offered a test drive right away. I was able to drive out of there in a new car. More