Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

About two weeks ago I wrote a review that I was unhappy with a deal at Lithia Chrysler. I wrote the review before I made contact with salesman and sales manager. I then made contact with salesman J.Carter with a deal at Lithia Chrysler. I wrote the review before I made contact with salesman and sales manager. I then made contact with salesman J.Carter and sales manager Joshua. They listen to my problem and they both said that’s not a problem we can help you with that. They both went to work on what I wasn’t happy with. They corrected my problem making me a very happy customer. I would like to thank everyone one at Lithia Chrysler and especially the sales department for being patient with this old man. Very happy with my truck and my deal.Thanks again! More

Deceptive business practices. After going back and forth all day on a Gladiator we finally settled on a deal. Spoke with Nick who got the price down closer to the internet pricing After going back and forth all day on a Gladiator we finally settled on a deal. Spoke with Nick who got the price down closer to the internet pricing. Online pricing was about $9k less than msrp after rebates. As I spoke with Nick in the sales tower he agreed to take off $2k since this was our 3rd vehicle to purchase from them in just a matter of months. After speaking with Josh who I believe to be a sales manager we got our interest rate, shortly after that, the rate went up just over 2%. I didn't think much of it... then we go to financing. Not only did the sales price increase by $3k but the interest rate jumped another 5%. During this entire transaction the payment remained the same although $2k was taken off and the Texas package was removed, however the interest rate changed? It doesn't take a genius to see what was deceptively done here. I will be filing formally with the State Attorneys office and Texas DMV for audit of deceptive and malicious business practices. This was done to my 20 year old daughter and I'm sure it wasn't the first time. Makes me feel so much regret for purchasing our two previous vehicles from these guys. Beware and always look over contracts regardless of having the payment where you wanted, they will deceptively use that against you. More

Breann and Britney worked quickly to complete a deal that met the needs of my family and budget which was important considering a fixed monthly income. This is also the second time in 3 years that Breann pla met the needs of my family and budget which was important considering a fixed monthly income. This is also the second time in 3 years that Breann played an important role in my experience. Thank you, all! More

I like that they accommodated around to my schedule to bring the car to me. bring the car to me. More

The sale was good. The wait time for finance was too long. Transaction took 3 hours! Plus having to walk to a separate building not a good thing. I wrote a check. Still The wait time for finance was too long. Transaction took 3 hours! Plus having to walk to a separate building not a good thing. I wrote a check. Still took way too long. More

Jared was amazing, he matched my vibes perfectly and was such a pleasure to deal with. I am not a fan of car shopping, but he made the experience easy easier. The finance guys were great too! such a pleasure to deal with. I am not a fan of car shopping, but he made the experience easy easier. The finance guys were great too! More

This place was awesome and the people dealt with my crazy and didn’t try to push anything on me and let me take my time. I never expected to walk out of a dealership with a brand new car, but Miranda and the and didn’t try to push anything on me and let me take my time. I never expected to walk out of a dealership with a brand new car, but Miranda and the service writer there did that for me and gave me the best price possible and I am so appreciative of them More

This dealership is quick and to accommodate to customers preferences and extremely responsive when it comes to asking questions. preferences and extremely responsive when it comes to asking questions. More

Jay took real good care of me i was searching for a Ram 1500 on Sunday so when he found out he text me and explained that when Lithia opened on Monday that i could come and pick up my new truck that friend 1500 on Sunday so when he found out he text me and explained that when Lithia opened on Monday that i could come and pick up my new truck that friendliness is what set the dealer tone for me he also stayed with me to make sure if i need anything also got me connected with right sales Mgr. then Finance More

We had a great experience over at Lithia Dodge Ram. Oskar the salesman was polite and made us comfortable at our visit. Thank you 💙 Oskar the salesman was polite and made us comfortable at our visit. Thank you 💙 More