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Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

Bryan, TX

4.7
2,155 Reviews

301 N Earl Rudder Fwy

Bryan, TX

77802

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2,155 Reviews of Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station

October 12, 2025

I have purchased 5 vehicles from this dealership, always had great service / parts department over the years More

by wmayes025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Scoggins
Oct 13, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Wow, five vehicles! We appreciate your continued trust and loyalty in Lithia Chrysler Dodge Jeep Ram of Bryan College Station. We look forward to seeing you back! Safe travels!

October 12, 2025

Mitch in parts does a great job. Also taken care of all my part needs. More

by wmayes025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Scoggins
Oct 13, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Thank you for the great review! We're happy to hear Mitch in Parts took excellent care of you and made sure you had everything you needed. We appreciate your support!

October 10, 2025

Pleased with the overall service of the salesman and dealership. Looking forward to working with them in the future. More

by BigDell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Ward
Oct 13, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Thank you for sharing your experience with our sales team! We look forward to working with you again in the future at Lithia Chrysler Dodge Jeep Ram of Bryan College Station.

September 29, 2025

Oscar Grobey is an awesome young man. He went above for me and I appreciate the effort he put. He got me in to something same day. He works hard and is honest. I recommend going to him to More

by brigettw3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Grobey
Sep 29, 2025 -

brigettw3 responded

I appreciate Oscar Grobey and all the hard work he put into getting me in a vehicle. I admire the young man for his not willing to give up and help me get something reliable I could count on. Can't wait to come back in six months to work with him again. He's dedicated to helping people.

Sep 30, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Thank you for the five-star review! We’re thrilled to hear that Oscar provided such excellent, hardworking, and honest service at Lithia Chrysler Dodge Jeep Ram of Bryan College Station. We appreciate your recommendation and kind words, and we’re glad we could help you get into a great vehicle the same day!

September 24, 2025

CONSUMER BEWARE: Do not use this dealership for service! In the past I had a pleasant experience in their showroom, and since have recommended them for sales to multiple of my friends and relatives who end More

by lmgomez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rizwan Ahmad, Jake Huff, Rudy Garza III
Sep 24, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Linds, Thank you for sharing your concerns. I want to be clear that we are transparent in all the work performed on our customers’ vehicles, and I’ve already done everything I can on my end to assist in resolving this situation. If you’d like to review the details further, I’d be happy to go over them with you directly. Please reach out to me at rahmad@lithia.com. Thank you, Rizwan Ahmad Service Manager rahmad@lithia.com

Sep 24, 2025 -

lmgomez1 responded

You have done nothing to resolve the damages to my vehicle, nor have you responded to my email which was already sent. Your responses to your customers are all for show, you have no integrity as a "businessman," and I hope potential customers see this response and run as fast as they can from your shady business. Feel free to email me back with your supposed offer for resolution, otherwise I'm sure my attorney will be in touch. Thanks.

Sep 26, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Linds, I would like to get the cooling fan issue resolved for you as well as the missing Trailhawk emblem, and I’ll need to check on part availability so we can confirm a timeline. To clarify, Mr. Sheldon did not want us to move forward with the check engine cooling fan repair, and we also covered the $4,000 repair bill. I am reaching out to you shortly so we can schedule the next steps and get this taken care of. Thank you, Rizwan Ahmad Service Manager rahmad@lithia.com

Sep 29, 2025 -

lmgomez1 responded

Of course, Mr. Sheldon declined to "proceed with repairs" of the damages YOU caused, after you held our vehicle for eight months, forcing me to show up in person just to retrieve it. Why would we leave it there for longer, risking further damage to our property (that still has not been addressed?) You repeatedly make public claims that you will reach out and resolve my issues, yet I’ve STILL received no phone call or email to date. This is yet another clear example of deceptive business practices by you and your company. What an absolute joke.

Sep 30, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Linds, I understand your frustration, and I want to make sure this is addressed properly. I had Rudy reach out to you this morning with the fender photos you requested, and we would like to get the cooling fan issue resolved for you as well as the missing Trailhawk emblem. If you’re able to bring the vehicle in on Thursday, either Rudy or I will personally assist you and work to get everything sorted. Thank you, Rizwan Ahmad Service Manager rahmad@lithia.com

Oct 01, 2025 -

lmgomez1 responded

Your decision to respond only through public comments on DealerRater, rather than addressing my concerns directly, is not how responsible business is conducted. I have already sent you a detailed email outlining the situation, and I expect a direct, substantive response to that email in order to resolve this matter properly. Failing that I hope at least someone else sees this and runs the other direction.

September 20, 2025

Pretty straightforward and clear about the paperwork and easy process, they inform you about everything pretty good and ,just honesty . More

by M_teran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Garza And Jarante
Sep 22, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

We're delighted to hear about your positive experience! Thank you from all of us at Lithia Chrysler Dodge Jeep Ram of Bryan College Station.

September 19, 2025

Went into the dealership and was immediately attended by Katy. Got another great deal worked out and very satisfied with the sale. Also had Fernando again to put all the financing stuff together and was sim More

by Egp1208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katy Hull, Fernando Garza
Sep 19, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Thank you for your glowing review and recommendation! We’ll pass your feedback along to Katy, Fernando, and the team. See you again at Lithia Chrysler Dodge Jeep Ram of Bryan College Station!

September 16, 2025

Shot out to My homie Marcus Ward! He got me and my girl right in the Kia Telluride! Thanks and you got my business from now on! More

by 254Hardhead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Ward
Sep 16, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

We love to hear this! Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Bryan College Station and for sharing your support for Marcus and the team. Safe travels in your Kia Telluride!

September 07, 2025

I would just like to give a really big shout out to Adrian what a pleasure just to talk with you, your so personable professional buying this car was so pleasurable and easy with you as the salesperso More

by 3darchuleta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Breann Molinar
Sep 08, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

Thank you for sharing your fantastic feedback about Adrian! We love hearing that he made your car-buying experience at Lithia Chrysler Dodge Jeep Ram of Bryan College Station so enjoyable and easy. We wish you safe travels ahead!

September 06, 2025

Jarante Carter was the best. He did an amazing job at getting us taken care of and out the door with an amazing vehicle. Highly recommend. More

by nnetter01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarante Carter
Sep 08, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Bryan College Station responded

We’re happy to hear you had such a good experience with Jarante and our team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram of Bryan College Station. We hope you enjoy your new car!

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