Lithia Chrysler Dodge Jeep RAM of Bend
Bend, OR
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I had an outstanding experience at Lithia Ram from start to finish. The staff was welcoming, professional, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the ti to finish. The staff was welcoming, professional, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to answer all my questions, explained everything clearly, and never made me feel pressured. The inventory was impressive, the dealership was clean and well-organized, and the whole process was smooth and efficient. Financing was straightforward, and they worked hard to get me a great deal. I also appreciated how transparent and respectful everyone was throughout the process. If you’re looking for a Jeep or Ram, I highly recommend this dealership. Excellent customer service, great vehicles, and a team that truly cares. Definitely a place I’d return to and recommend to others! More
outstanding service department. They went above and beyond to assist me and provided me with a car to drive while mine was in the shop. Quentin the advisor kept me updated on everyt They went above and beyond to assist me and provided me with a car to drive while mine was in the shop. Quentin the advisor kept me updated on everything that was going on throughout the process. More
It is refreshing to talk to a Jeep salesperson who actually is passionate and knowledgeable about Jeeps! Bill was great at helping me decide which Wrangler fit my needs, and the finance guy was helpfu actually is passionate and knowledgeable about Jeeps! Bill was great at helping me decide which Wrangler fit my needs, and the finance guy was helpful as I weighed my options. Great overall experience and I love my Rubicon! More
Outstanding car-buying experience at Lithia CDJR of Bend! The sales department was fantastic from start to finish. The team was professional, knowledgeable, and truly focused on making the process smooth an The sales department was fantastic from start to finish. The team was professional, knowledgeable, and truly focused on making the process smooth and stress-free. They took the time to understand what I was looking for, answered every question clearly, and never made me feel pressured. The entire transaction was efficient, transparent, and well-organized. If you’re looking for a dealership that values customer service and makes buying a vehicle easy, I highly recommend Lithia CDJR of Bend and their sales team. More
Don’t buy from Jeep. They can sell you a car with the oil plug completely sealed and when you take it in to them to fix the problem they tell you that it’s not covered an They can sell you a car with the oil plug completely sealed and when you take it in to them to fix the problem they tell you that it’s not covered and you have to pay? Deceptive and fraudulent practice. More
Steven is a very friendly and approachable dealer, helping me throughout the entire process, finding a car that's just right for me, explaining everything I had questions for, and securing a great dea helping me throughout the entire process, finding a car that's just right for me, explaining everything I had questions for, and securing a great deal in the end. The process isn't technically over since I have yet to receive my plates and all, and it was clear that all the typical marketing strategies were used as incentives for me to be more inclined to purchase, I didn't feel pressured or rushed at all. To be clear, I'll edit my review if any undesirable things come up, but at least for now I'm very happy with my purchase and recommend them for a good experience. More
Worst Car Buying Experience I’ve Had I understand that buying a used car comes with risks, but my experience at Lithia Chrysler Dodge Jeep Ram of Bend was the worst I’ve had. Their 247-point inspection ei buying a used car comes with risks, but my experience at Lithia Chrysler Dodge Jeep Ram of Bend was the worst I’ve had. Their 247-point inspection either missed or ignored major issues that should have been caught or disclosed. • The car was brought in from Canada, and rust had been painted over instead of properly repaired. • There was a crack in the rear differential and a welded radiator (which shouldn’t even be possible). • The radio didn’t work and the taillight was broken. • The car was dirty at delivery, and I had to ask them to vacuum it before I left. Thankfully, I purchased the aftermarket warranty, which has saved me from even bigger repair costs—something the finance guy subtly hinted might be a good idea. I can’t speak for others, but if you’re considering buying a used car from this dealership, I highly recommend getting an independent inspection and being extra cautious. More

