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Lithia Chevrolet of Redding

Redding, CA

4.4
128 Reviews

200 East Cypress Ave

Redding, CA

96002

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128 Reviews of Lithia Chevrolet of Redding

November 18, 2024

I called the dealership and Skyler answered. She was super sweet and understood all the things that I wanted and why I wanted them and found the perfect vehicle for me. The whole transaction was More

by Mrs. Mitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar kingsbury
Nov 20, 2024 -

Lithia Chevrolet of Redding responded

Thank you for your wonderful review! I'm thrilled to hear that Skyler provided you with exceptional service and helped you find the perfect vehicle. At Lithia Chevrolet Of Redding, we strive for smooth transactions and customer comfort, and it's great to know we met your expectations. Enjoy your new vehicle, and we look forward to seeing you again soon! Sincerely, Logan McShane- General Manager

September 29, 2024

Skylar at Reddings Lithia Chevrolet was helpful in the purchase of my 2018 Ford Escape. Thanks. The terms were fair. More

by josephsrp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar, Luis Ponciano
Oct 01, 2024 -

Lithia Chevrolet of Redding responded

Thank you for your kind words! I'm thrilled to hear that Skylar was helpful in your purchase of the 2018 Ford Escape at Lithia Chevrolet Of Redding. I always strive to provide fair terms and excellent service. I look forward to seeing you again! Sincerely, Logan McShane- General Manager

September 15, 2024

I highly recommend working with Lithia Chevrolet! Ezra has sold me my last 2 cars and I will keep coming back because he makes the process easier than any other dealership I’ve ever interacted with. More

by JessicaG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave Van Klinken, Ezra Webb
Sep 17, 2024 -

Lithia Chevrolet of Redding responded

Thank you so much for your glowing review! We truly appreciate your kind words about Ezra and Dave at Lithia Chevrolet Of Redding. It’s fantastic to hear that they made the car-buying process easier for you and that they accommodated your busy schedule. We look forward to assisting you again in the future! Safe travels in your new vehicle! Sincerely, Logan McShane- General Manager

September 15, 2024

I came in knowing which pickup trucks I wanted to see based on information from Carfax online. Ezra showed me each and answered my questions. I test drove the truck I wanted and it drove great. No pressu More

by Anthony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ezra Webb
Sep 17, 2024 -

Lithia Chevrolet of Redding responded

Thank you for sharing your experience with us, Anthony! We’re thrilled to hear that Ezra provided you with a straightforward and pressure-free experience while guiding you through the pickup truck options. It’s great to know that you found the truck you wanted and enjoyed the test drive. We appreciate your feedback and look forward to serving you again at Lithia Chevrolet Of Redding! Sincerely, Logan McShane- General Manager

August 23, 2024

We really enjoyed the buying process with our sales person David. Thank you Lithia Chevrolet for making our car buying easy. More

by Sandmbro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lewis
Aug 26, 2024 -

Lithia Chevrolet of Redding responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the buying process and that David was able to assist you. At Lithia Chevrolet Of Redding, we strive to make car buying as easy and enjoyable as possible. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Logan McShane- General Manager

March 26, 2024

Very positive experience. Sales staff was efficient and took the time to answer my questions. More

by Sweetpeajr542
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skyler and David, Curt Schrader
Mar 28, 2024 -

Lithia Chevrolet of Redding responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Sincerely, Logan McShane- General Manager

November 20, 2023

The Lithia fleet center did a great job installing the MilSpec spray in bedliner on our F-250. Scott was wonderful to work with and was friendly and easy to communicate with. We are very happy with how th More

by nrcarter88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 22, 2023 -

Lithia Chevrolet of Redding responded

Thank you for taking the time to write about your experience with us! At Lithia Chevrolet Of Redding, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Scott and our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Blayne Odell - Service Manager

November 14, 2023

I purchased an Lt1 Chevy Bolt at the beginning of October 2023 and Cheyne did a top notch job in explaining EVERYTHING about my new car. There was NO pressure and he continues to be there for me via text me More

by kristin360cedar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cheyne Birdsong
Nov 15, 2023 -

Lithia Chevrolet of Redding responded

Congratulations on your new purchase, Kristin! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Logan McShane- General Manager

October 17, 2023

Tried to spend 100k on a new truck and had the worst bait and switch runaround of my life. After a huge waist of time I walked away and took my money to another dealership. Would recomend just starting any More

by olson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
dalton
Oct 19, 2023 -

Lithia Chevrolet of Redding responded

Thank you for sharing this review regarding your experience with us, Olson. I’d like to discuss this situation with you further so we may learn and grow as a dealership, if you could please contact me at your earliest convenience. Sincerely, Logan McShane- General Manager

May 17, 2022

I’ve tried to schedule service for a week. Left several voicemails and even left a message with the receptionist to give to the service department. No callback or follow up. More

by Devinheffelfinger707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Forbes, Christopher Millard, Blayne Odell, Jay Benton
May 19, 2022 -

Lithia Chevrolet of Redding responded

Devin, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mathew Goodwin- Service Manager

May 19, 2022 -

Devinheffelfinger707 responded

Thanks for the follow-up, but it's too late. I've taken my repairs elsewhere since I was actually able to reach someone at another repair facility. Having just moved to the area, and looking for a forever home for my new Suburban, I wanted to take it to a local Chevy. But literally after calling your department over 5 times during the course of a three-day period, and even having a receptionist take down my info to "walk it over to the service team," I've yet to hear back from anyone. If you don't have my number at this point if further shows how incompetent the people working at your place of business are.

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