Lithia Chevrolet GMC of Helena - Service Center
Helena, MT
71 Reviews of Lithia Chevrolet GMC of Helena - Service Center
Great people with fast and friendly srvice Had a recall that was handled by the service department, while we waited in the lobby with are dog. Who was greeted by almost every employee there. Had a recall that was handled by the service department, while we waited in the lobby with are dog. Who was greeted by almost every employee there. More
Excellent Staff was prompt, curteous, performed service on time, and followed through on promise to call when completed. Even addressed recall issue without me Staff was prompt, curteous, performed service on time, and followed through on promise to call when completed. Even addressed recall issue without me asking them to do the work. More
Great service and staff. Very satisfied with all the work my GMC Acadia needed it. First time working with this dealership. Will be back for our next service. and staff. Very satisfied with all the work my GMC Acadia needed it. First time working with this dealership. Will be back for our next service. More
Oil change o Very good experience . The service manager was very professional and courteous. I was impressed with how little time it took to complete the appointme Very good experience . The service manager was very professional and courteous. I was impressed with how little time it took to complete the appointment . I would recommend this facility to anyone More
Great job service dept They did awesome, very helpful and timely service dept is friendly and accommodating. Answered all questions and gave me a ride back to work. Apprecia They did awesome, very helpful and timely service dept is friendly and accommodating. Answered all questions and gave me a ride back to work. Appreciate courteous service dept More
Great customer service! Our Chevy Suburban developed a problem while we were en route to a doctor appointment. It was a problem with the traction control which made the vehic Our Chevy Suburban developed a problem while we were en route to a doctor appointment. It was a problem with the traction control which made the vehicle virtually unusable. We stopped at Lithuania Chevrolet and were told they could not work our vehicle in until the following Monday. The problem occurred on Thursday. However, Paul interceded and told us he would work it in. The problem was diagnosed Thursday, the parts were overnighted in and our vehicle was operable Friday afternoon. I cannot sufficiently express my gratitude for Paul's intervention and personal acceptance to provide service to us. More
our experience Always friendly, personable attention & service. Quality work. It took a little time to get the recalled part to the dealer, but once it was there, Always friendly, personable attention & service. Quality work. It took a little time to get the recalled part to the dealer, but once it was there, service was helpful & efficient. More
Oil Change/Tire Rotation Great service in a timely manner and everyone is courteous. I have the lifetime oil change program so it is nice just to be able to bring my car in w Great service in a timely manner and everyone is courteous. I have the lifetime oil change program so it is nice just to be able to bring my car in without having to worry about paying each time. More
STAY AWAY!!! My experience consists of calling repeatedly for nearly a month to have the recalls taken care of on my vehicle and get an oil change, but nobody answ My experience consists of calling repeatedly for nearly a month to have the recalls taken care of on my vehicle and get an oil change, but nobody answers the phone and all my voice messages never get returned. So, I called the GM (Brian) to inform him that he may have a problem. He was extremely good at blaming the problem on everyone else, telling me how bad all the other shops are in town at service and how great they are because everyone loves them. When I disagreed, I was called an idiot. I thoroughly recommend staying away from Lithia. I know I will be. More
Quick and friendly service The service depRtment is clean with a friendly staff. I would recommend this dealership to others for purchase and service. Paul Senn was very helpf The service depRtment is clean with a friendly staff. I would recommend this dealership to others for purchase and service. Paul Senn was very helpful. More