Litchfield Ford

Very courteous,straight forward,punctual,called when we asked for a call back,explained everything about the functions of the truck. asked for a call back,explained everything about the functions of the truck. More

Karl was great to work with! Great dealership would definitely buy from them again. Thanks Great dealership would definitely buy from them again. Thanks More

Exrlent servise Team was vey helpful and got stuff dano on time All guys helpful on time All guys helpful More

Clean vehicle, great salesman! Truck exceeds my expectations, would have liked more for trade. But oh well I wouldn’t have changed a thing! Truck exceeds my expectations, would have liked more for trade. But oh well I wouldn’t have changed a thing! More

Just wanted to give a special thanks to Nick Errington for currently guiding me on a warranty purchase. Also a thank you to the service department for providing a through pre inspection on my 2020 Ford Ra for currently guiding me on a warranty purchase. Also a thank you to the service department for providing a through pre inspection on my 2020 Ford Ranger lariat. More

will not fix truck with 3000 miles on it the truck shakes violently at 45 MPH they tell me it is normal violently at 45 MPH they tell me it is normal More

Everyone was polite and respectful. Knew their jobs and were very helpful. Made buying a new vehicle easy. Knew their jobs and were very helpful. Made buying a new vehicle easy. More

Service department had no interest in repairing my vehicle. I have a chirping/squeaking in my heater fan. They opened the rear vents and told me it was fixed. $88 for opening two vents. Obviously, thi vehicle. I have a chirping/squeaking in my heater fan. They opened the rear vents and told me it was fixed. $88 for opening two vents. Obviously, this didn’t stop the noise. Upon informing the service advisor that the problem wasn't resolved, and expressing my displeasure with their effort/interest in the repair “attempt,” he blindly defended the work, and actually took offense to my displeasure! With this type of customer service and the ineptitude shown in the work performed, I wouldn’t trust this place to simply check the oil. More

Dealership lowballs Blackbook value of trade. Worse: They want to charge $450.00 for Govt cost?? (to register your vehicle) Dealerships I visited charge CT about $230.00. Worse: They want to charge $450.00 for Govt cost?? (to register your vehicle) Dealerships I visited charge CT about $230.00. More

Very knowledgeable sales person who answered all our questions and was very helpful in buying process. questions and was very helpful in buying process. More