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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.3
1,931 Reviews

1,931 Reviews of Lipton Toyota - Service Center

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September 19, 2024

I had a terrible experience with a shuttle agent and another customer while trying to retrieve my vehicle. After waiting over an hour and confirming my address three times, the agent finally arrived to More

by Dieudonne Family
Recommend Dealer
No
Employees Worked With
Shuttle agent
Sep 23, 2024 -

Lipton Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 18, 2024

Great service, nice people easy to communicate . From the start to the finish I felt taken care of. More

by valeriestyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter in Service Department
Sep 18, 2024 -

Lipton Toyota responded

Thank you, Valerie, for choosing Lipton Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 16, 2024

Seth, the service advisor was unethical in charging $170 for a drain plug that was loose from an oil change a week prior. I won't return to Lipton Toyota for services or anything else. Before the pandemic s More

by Sbam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth
Sep 19, 2024 -

Lipton Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 15, 2024

The worse place to buy a used vehicle. Service rep and management has no care in the world about the customer's. More

by Yad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Weam Aly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jwan Abdelmajid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Yulien Dominguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jobert Francillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Luzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitry Sicard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johan Soriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Gordon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 15, 2024

I go here because Bob Stanisich is the best service writer that I have ever visited! More

by Jjvandalay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Stanisich
Sep 16, 2024 -

Lipton Toyota responded

Thanks for sharing about your experience with Bob here at Lipton Toyota. We appreciate your business and hope to see you again soon!

September 09, 2024

Even though the problem was not fixed the same day. I called them and was told to bring the truck back and they found out what the problem was and fixed it More

by DAYSI MAHECHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob stanishi and I forgot the mechanic’s name
Sep 09, 2024 -

Lipton Toyota responded

Daysi, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bob and our team, and we look forward to working with you again.

September 05, 2024

I always receive great service from this dealership. Bob always gives us the best service and he's very efficient. I would highly recommend them. More

by Woodhout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 05, 2024 -

Lipton Toyota responded

Thank you so much for your excellent review! We are so glad that Bob had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

September 04, 2024

The service man Demetrius was out of control. He told me to go F*** myself. I will post a comment on all social media platforms. It would help if you suspended Demetrius. Is he out of control, More

by ROJASCARLOSEV
Recommend Dealer
No
Employees Worked With
Demetrious
Sep 07, 2024 -

Lipton Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 02, 2024

I went for a oil change and a tire rotation on 8/12/24. two weeks later my car stopped on me I opened the hood to find it there was no oil in my car at all also my neck lights are out. The tow truck explai More

by kingjt29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The name on my receipt is Bob, he's one of the managers, poor attitude in the morning.
Sep 07, 2024 -

Lipton Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 31, 2024

I was getting 4 new tires and using a buy 3 get one for $1 deal. The service rep said his service manager would not allow me to also get an advertised service special of $40 off an alignment because I was More

by mike-serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
robert
Sep 04, 2024 -

Lipton Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Mike, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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