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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.3
1,932 Reviews

1,932 Reviews of Lipton Toyota - Service Center

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December 29, 2023

Used to love taking my car to Lipton for Service. This past experience was very different. Was hounded by a sales guy who tried to bully me into a new car with scare tactics because my model was di More

by lindasparrotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales guy stalking repair customers
Jan 01, 2024 -

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 29, 2023

All went well. No complaints. The service agent was polite and did his job well More

by MARIACQUESADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 29, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 29, 2023

He's a nice guy and very patience I'm at work right now Good personality and good customer service More

by elmita.d99
Recommend Dealer
Yes
Dec 31, 2023 -

Lipton Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lipton Toyota, we look forward to having you as one of our valued customers for many more years to come!

December 28, 2023

Great customer service keep up the good work everyone everyone was very helpful thank you once again. More

by AUGUSTERUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaheed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Reisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ojo Awe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mounir Bel Mokhtar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alvaro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fitzroy Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celso Leroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Teger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Lipton Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

December 28, 2023

Alway provide great advise on serving my car. Great service and never intimate you with prices. More

by Dawnj1213
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 29, 2023 -

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

December 27, 2023

Some male staff harass the female customers. Who wants to get their car serviced and asked out repeatedly while there? It’s uncomfortable. One employee that comes to mind is CJ. Please have him More

by Ching001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CJ
Dec 31, 2023 -

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 26, 2023

Excellent service all the time. Bob Stanisich is always on top of the service my car requires. More

by EDWARDTRI16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Stanisich in service.
Dec 26, 2023 -

Lipton Toyota responded

Thank you for the kind words for our service department, Edward! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 25, 2023

My only issue was the time it took to do the service usually it's a lot faster. I likes the advice on the items I need to address More

by Rc1056
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 26, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 24, 2023

This location is very busy, therefore it is always a very long wait. I had to wait over 2 hours for tire rotation, verification of systems and battery change. Great service otherwise. More

by rodicacharles0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Castillo
Dec 26, 2023 -

Lipton Toyota responded

Thank you so much for your kind words, Charles, and for taking the time to leave us this wonderful feedback!

December 22, 2023

The issue with the trunk was never fixed. I was never given the print out which lists what was done during the service (which fluids were topped off etc.). The technician did not even bother More

by voytek
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Can't remember
Dec 29, 2023 -

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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