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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.3
1,932 Reviews

1,932 Reviews of Lipton Toyota - Service Center

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February 10, 2023

It was excellent , customer service is great. I am very please with the overall service. More

by EDITHJNJACQUES961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fitzroy Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joselene Alce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid AlRawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jobert Francillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Lipton Toyota responded

Thank you, Edith, for taking the time to leave us this five-star review for our service department. We look forward to sharing your compliments with our crew. Thank you for choosing Lipton Toyota, Edith. We appreciate your business and hope to see you again soon!

February 09, 2023

I previously sent my unbelievable experience that caused me to no longer be a loyal Lipton Toyota customer after 20 years. I will never have my vehicle serviced there again. I guess I’m not surprised your c More

by NEWMAN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Malik (rate 0 stars)
Feb 13, 2023 -

Lipton Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 15, 2023 -

NEWMAN53 responded

I sent a private response but haven’t heard back from anyone. Did you really want to discuss the issue or not?

February 09, 2023

Many employees good services. Very clean and people are friendly. I will recommend this garage to my friends. CIA More

by CHOUNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the names of employees
Feb 10, 2023 -

Lipton Toyota responded

Thank you for taking the time to share your feedback with us. Thank you for choosing Lipton Toyota and for helping to spread the word about us. We're here for you anytime.

February 09, 2023

Needs to communicate better with customers,and give better services,do not lie to customer. More

by ancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joselene Alce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Lipton Toyota responded

Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please reach out to us at your convenience.

February 08, 2023

he is vey kind and nice. he is a great asset to Lipton Toyota ! thanks again. More

by jaypark59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Alesk Coker
Feb 08, 2023 -

Lipton Toyota responded

Jay, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 08, 2023

Really Bad client Service, not useful at all. Agent was Very disrespectful with me and my wife. More

by Ancora_2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Feb 11, 2023 -

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 08, 2023

As a valued customer for 5 years, my experience with Lipton Toyota has been very satisfying. ❤️ More

by SAMANTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Reisler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Lipton Toyota responded

Samantha, Thanks for sharing your thoughts about your experience with Lipton Toyota. We appreciate your business and hope to see you again soon!

February 07, 2023

The customer agents were very nice and polite. They as usually, took good care of my car. Thank you all More

by jlgll67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear Erick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 06, 2023

I was very dissatisfied with the wait time on my visit made on Jan 18, 2023. However, I was as much satisfied on Jan 19, 2023 when I took my second vehicle there. Let me say I have always got the best at More

by CARIBSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Feb 06, 2023 -

CARIBSON1 responded

An employee can be forgiven for missteps made on any given day but needs to know how his performance reflects on Toyoto's image.

February 05, 2023

I had an issue with my car two months ago got it fixed for $2k. Prior to that I had an a/c issue that I had to come back and fix 3 times because the issue was never resolved and paid around $2k for all th More

by KSAJE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Feb 08, 2023 -

Lipton Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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