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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.3
1,931 Reviews

1,931 Reviews of Lipton Toyota - Service Center

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May 22, 2024

Great service, efficient and professional. Will be back for sure. Only disadvantage was a 4 hour wait on the care. More

by PUNAMGOPAL04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Coker
May 29, 2024 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2024

Staff are polite/ informative, but after 1hr 45, the car wasn’t rinsed off as requested. More

by TERRYG53US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Service
May 20, 2024 -

Lipton Toyota responded

Thank you for choosing Lipton Toyota. Your feedback and rating mean a lot to us. We do apologize for not rinsing your car. We hope to see you again!

May 19, 2024

Fast, professional and knowledgeable service. The on-line reservation portal was very convenient. My vehicle was ready when promised More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob S
May 20, 2024 -

Lipton Toyota responded

Pat, Thank you so much for your excellent review! We are so glad that Bob had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

May 17, 2024

Always courteous and listens to my explanations of what I think is happening gets back with the problem or the service completed within a reasonable time. Very satisfied with this dealership BOB is the be More

by CINDEEWESTERVELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob stanton
May 20, 2024 -

Lipton Toyota responded

Cindee, Thank you for your very kind review. Bob and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.

May 15, 2024

I was charged for services I did not agree too or signature for. I called the service manager to discuss this and I never received a call back. More

by sklingener97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager.
May 19, 2024 -

Lipton Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 13, 2024

I've been coming here since I bought my car in 2016 and this is the worse experience I've ever had. What happened to Alex??? He always took care of me and explained everything to me after my car was worked More

by STACYSMS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Door 4
May 13, 2024 -

Lipton Toyota responded

Thank you for providing this feedback, Stacy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 11, 2024

The whole experience from booking to completion was handled professionally and timely. Seth was so friendly and professional which made everything work smoothly. More

by DEATONFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
May 11, 2024 -

Lipton Toyota responded

Thank you for your business and this review. We're happy to hear that Seth and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

May 11, 2024

I think it is a trustworthy organization with some issues maybe needing improvement. I’ve been a customer for at least 8 years and I purchased my Camry there. Andrew Gutierrez, the current service manager, u More

by rbd0mcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesk Coker, Andrew Gutierrez
May 11, 2024 -

Lipton Toyota responded

Thank you, Bob, for your feedback and review! We are so glad Andrew and Alesk had the opportunity to work with you and thrilled that you found your experience with us here at Lipton Toyota to be positive. Please don't hesitate to reach out if you need anything else.

May 11, 2024

It was quick and easy. I thought they were supposed to vacuum out the car and wash it because this was my first oil change from the car and this was a brand new car that I More

by tim@timvaughn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Lipton Toyota responded

Quality customer service is always our top priority, and we're sorry that we did not fulfill it when we did not vacuum your car. We do appreciate your business and look forward to having you as a valued customer for many years to come!

May 09, 2024

The service was excellent. I would recommend anyone to your company. The man who took care of me was very polite and helpful to my needs . More

by marciahenry13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 10, 2024 -

Lipton Toyota responded

Marcia, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

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