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Lipton Toyota - Service Center

Fort Lauderdale, FL

4.3
1,931 Reviews

1,931 Reviews of Lipton Toyota - Service Center

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July 25, 2024

Bob was very nice and helpful. He explained very thing to me. Had them picked up on time. I will come back and work with Bob! Thanks. More

by Jean McManus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in maintenance! Very professional
Jul 25, 2024 -

Lipton Toyota responded

Thanks, Jean, for sharing your thoughts about your experience with Bob here at Lipton Toyota. We appreciate your business and hope to see you again soon!

July 22, 2024

Unfriendly, untrustworthy. overcharge to meet quotas, long wait times-no food, don’t wash car. More

by 250patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy and Hunter
Jul 25, 2024 -

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jul 25, 2024 -

250patti responded

Lipton Toyota does not take my calls. When the various Receptionists saw my number they answered without saying hello and would park me into Hunter’s voicemail, and Hunter never returned one call. How then would I contact Management to talk about this. You have my number on file because on leaving there I received a call from one of your sales representatives call me about trading in my car for a newer model, so if as you say you want to handle the issues of how your customer was treated, then please by all means give me a call. As I told Andy, Hunter’s Manager, I am handling the over charge which was fraudulently done via the bank and legally if needs be.

July 21, 2024

I have used Lipton Toyota for 20 years and have always been very pleased with the service and people. More

by SAMTER1NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alesk
Jul 22, 2024 -

Lipton Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lipton Toyota.

July 18, 2024

Service is always very good. However, trying to schedule an appointment on the web was impossible. When I used the chat feature because I could not get an appointment to work I w More

by lof.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Lipton Toyota responded

Thank you for choosing Lipton Toyota. Your feedback and rating mean a lot to us. We're glad Jorge was able to help, and we hope to see you again!

July 15, 2024

Service is good. Professional and I think they know their cars. I recommend it. Service r prompt enough More

by Jillians
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 16, 2024 -

Lipton Toyota responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 12, 2024

They remove the covering in the trunk and they didn’t replace it and it was very messy. I have to fix it myself. More

by ep.trucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaheed Khan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Lipton Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 11, 2024

Regular service is fair and honest. Upcharges occur when they find a “problem” and I’m not sure if it’s a necessity or not. Also, I’m not sure if the price is good. It’s the dealer, so More

by panache_seafood0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, service
Jul 11, 2024 -

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, we look forward to having you as a valued customer for many years to come!

July 09, 2024

Incompetent mechanics and a cocky service manager Andrew Gutierrez. Had to bring my car in for a repair that was not done properly and had to bring it back the next day for the same issue only to be told th More

by David8409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Gutierrez
Jul 12, 2024 -

Lipton Toyota responded

Providing a positive experience is our top priority, David, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 08, 2024

Lately, it seems to be an overwhelming environment which makes communication complicated between staff at times. Thanks to Andy and Garth services were successful on this visit! More

by VANESSABING36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Bob, Garth
Jul 08, 2024 -

Lipton Toyota responded

We are very happy to hear that Andy and Garth provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2024

Communications with customer very poor. Even leaving a phone message was not returned. Wasted a whole day in what should have been a couple of hours. More

by RENSSNORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jul 11, 2024 -

Lipton Toyota responded

Norm, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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