Lipscomb Chevrolet
Burkburnett, TX
Filter Reviews by Keyword
By Type
Showing 29 reviews
Lipscomb Chevrolet in Burkburnett, Texas gets 5 Stars from my wife and I. My wife knew what SUV she wanted, we just needed to test drive a few of the different models that they had and get the exact colo from my wife and I. My wife knew what SUV she wanted, we just needed to test drive a few of the different models that they had and get the exact color that she wanted. Our salesman Craig was outstanding, and I would highly recommend him to everyone looking to buy a new car. He was so helpful and very knowledgeable about the SUV, and so glad that he was there to help us through the whole buying process. Thanks again Craig! More
I recently bought a used 2017 Chevrolet Tahoe from Lipscomb Chevrolet, and the experience has been extremely disappointing. Not long after purchasing I had to replace the water temp sensor. Now, there Lipscomb Chevrolet, and the experience has been extremely disappointing. Not long after purchasing I had to replace the water temp sensor. Now, there is a message to service suspension system. Our salesman Drew said that we could make an appointment and they would take a look at the shocks that they replaced to see if they were faulty. I contacted the service department to make an appointment and they told me I would have to leave my vehicle there for a couple of DAYS. I told them that this is the only transportation that gets me to and from work that I would need a loaner vehicle. They said that they are booked out months in advance for loaner vehicles that I should contact my salesman to see if he could put me in a loaner vehicle. When I reached out for help, my salesman, Drew, told me that his manager said I bought a used 2017 vehicle and that they “can barely get customers who purchased new vehicles into a loaner.” That kind of response says everything about how they treat customers after the sale. It’s frustrating to spend this much money on a vehicle and get no support when something goes wrong—especially for work they’ve already done. I expected better accountability and customer service. If you’re considering buying here, be cautious. Get everything in writing and don’t expect much help once you’ve signed the papers. More
I found a truck that was perfect for what I needed! The sales team there is AMAZING! They were very professional and informative! Lipscomb Chevrolet is the only place I’ll be purchasing my vehicles fr The sales team there is AMAZING! They were very professional and informative! Lipscomb Chevrolet is the only place I’ll be purchasing my vehicles from now on. Thank you!! Y’all are Phenomenal!! More
We switched to Lipscomb Chevrolet several years ago and will stay! The entire process is easier and less stressful at Lipscomb Chevrolet than other dealerships! Dexter helped get our My Chevrolet app updat will stay! The entire process is easier and less stressful at Lipscomb Chevrolet than other dealerships! Dexter helped get our My Chevrolet app updated with our new vehicle and helped us get started ordering special mats. Sammy in parts was extremely quick ordering our special mat. He let us know it had arrived within TWO days! Exceptional service throughout! More
We switched to Lipscomb Chevrolet several years ago and will stay!! The entire process is easier and less stressful at Lipscomb Chevrolet than other dealerships! Dexter helped us get our MyChevrolet app up will stay!! The entire process is easier and less stressful at Lipscomb Chevrolet than other dealerships! Dexter helped us get our MyChevrolet app updated with our new vehicle and helped us get started ordering accessories. Sammy was extremely quick ordering our special mat. He let us know it had arrived within TWO days! Exceptional service throughout!! More
Super easy process, found what I wanted, worked everything over the phone, and traded my truck in. Aaron and the guys up there are awesome and I will for sure be coming back for my next purchase. everything over the phone, and traded my truck in. Aaron and the guys up there are awesome and I will for sure be coming back for my next purchase. More
I would like to say what a great experience I had while purchasing my new car from Lipscomb Chevrolet. I could not ask for more from Ethan and Dexter! The whole buying and trading in process was so fast an purchasing my new car from Lipscomb Chevrolet. I could not ask for more from Ethan and Dexter! The whole buying and trading in process was so fast and easy. Also, I would like to give my upmost respect to the service department for keeping my old car/trade-in in such great shape! Because you Colton and Keri, my last car, and my new car are and always will be in great hands. Anyone would be crazy to go elsewhere, whether it be for purchase or service, Lipscomb is the way to go! Thank you everyone involved!!! More
Tommy and Arron did it again! It was our 2nd car to buy with a month and they both make the process so easy!! I know I never have to worry about anything and I know I’ll get the b It was our 2nd car to buy with a month and they both make the process so easy!! I know I never have to worry about anything and I know I’ll get the best price when I’m working when them!!! 10/10 recommend!!! More

