Lindsay Volvo Cars of Alexandria

GREAT SERVICE Dionte provided excellent customer service throughout my car buying experiencing. He ensured to communicate with me from start to finish. The dealersh Dionte provided excellent customer service throughout my car buying experiencing. He ensured to communicate with me from start to finish. The dealership was fair with the amount they purchased my Acura, in comparison to another dealer I previously visited. The process was smooth and I would definitely work with Dionte and Lindsay Volvo again. More

Excellent service To Kevin with his persistence he got me into the door, to Keith who walked me through the most tedious paper work and answering my layman questions w To Kevin with his persistence he got me into the door, to Keith who walked me through the most tedious paper work and answering my layman questions with patience. To Robert who had the patience to walk me thru the car buying process and explaining in DETAIL all the trims on Volvo cars. At the end explaining everything about the car and setting me up electronically! Keep It up and thank you. More

Courteous and efficient service My buying experience was effortless thanks to the dedication to customer satisfaction shown by my sales professional, Dionte McFadden. His professiona My buying experience was effortless thanks to the dedication to customer satisfaction shown by my sales professional, Dionte McFadden. His professional mannerism made the difference in my decision to purchase from Lindsay Volvo. More

So Painless! I had been searching for a manual Volvo S40 for months and FINALLY found one at Lindsay. I had to drive 3 hours to pick the car up, but it was well wo I had been searching for a manual Volvo S40 for months and FINALLY found one at Lindsay. I had to drive 3 hours to pick the car up, but it was well worth the drive. I was in contact with Kelvin for about 2 weeks before I made the trip. He was always easy to reach and always got me the information that I asked for quickly. When I got to Lindsay, everyone was SO pleasant and the whole process was a breeze. A few days after driving my S40 off the lot I had some issues with my bank and getting them to clear the auto loan check that I had given to Lindsay. While they absolutely could have come after me, they were very understanding and patient with me while I got things figured out with my bank (which did eventually happen). Now, about a month after bringing my car home, I received a text from Kelvin asking me how it's treating me. It's so obvious that Lindsay and it's employees care about their customers and wants the best for them! I would absolutely buy another car from Lindsay, even if it means driving 3 hours there and back! Awesome experience. More

2019 XC40 It took some time for my spec XC40 to come in, and that whole time Dionte was very helpful and always quick to respond when I would email, call or tex It took some time for my spec XC40 to come in, and that whole time Dionte was very helpful and always quick to respond when I would email, call or text inquiries. He is very knowledgeable about Volvo vehicles very attentive to the customer. More

It was a pleasure working with Dionte; he is very pleasant and easy to work with! My only constructive feedback is that I was a serious buyer, and I had to reach to D working with Dionte; he is very pleasant and easy to work with! My only constructive feedback is that I was a serious buyer, and I had to reach to Dionte several times to get an update about the ETA of the SUV. Unfortunately, Dionte wasn’t able to provide me with much of an update, just that it was scheduled to arrive any day. My 3 pieces of feedback are: 1) Have a better system in place to be able to see where the car is located vs. that it is in route from xyz location and it is due to arrive any day; that isn’t very helpful for the buyer or the dealership. 2) Feel free to follow-up with a customer more frequently/give them status updates if they say/seem serious about a specific car; this shows that you care/don’t want to lose their business. 3) Be respectful of one another's time (i.e., be on time, give regular/timely updates) More

Great experience We are so pleased with Volvo purchase experience. Dionte McFadden worked hard to earn our business. While it took us 3 weeks to execute the purcha We are so pleased with Volvo purchase experience. Dionte McFadden worked hard to earn our business. While it took us 3 weeks to execute the purchase, Dionte was there to respond quickly to our many email questions or concerns. We would also like to thank Keith in finance for working to get us a great finance package. Lastly, many thanks to GM Danny Krebs for making the whole process easy and enjoyable (yes, enjoyable). We highly recommend Lindsay Volvo. -John More

Buying a used car Dionte was great! He even delivered the car to my house that evening. He stayed in touch and making sure I was a happy customer was very important to Dionte was great! He even delivered the car to my house that evening. He stayed in touch and making sure I was a happy customer was very important to him. More

Most knowledgeable salesperson I've ever dealt with This was the best car buying experience I've ever had. Dionte McFadden is extremely knowledgeable about the cars, and took me on the best test drive This was the best car buying experience I've ever had. Dionte McFadden is extremely knowledgeable about the cars, and took me on the best test drive I've ever been on. Easy transaction and good buying experience with Lindsay Volvo Cars of Alexandria. More