Lindsay Volvo Cars of Alexandria

I contacted Lindsay because of an online add for the car I was looking for. Dionte was great to work with. He was quick to respond with pictures and answer any questions I had. I flew out to inspect the car I was looking for. Dionte was great to work with. He was quick to respond with pictures and answer any questions I had. I flew out to inspect the car and then drove it home 1100 miles. The car was described accurately and the transaction went smoothly. I was particularly pleased that the finance department wasn't high pressure regarding add ons like extended warranties. More

Joshua provided excellent customer service for an emergency relay resistor problem. Extremely kind and will come back.when I pulled in for HELP the placed.was packed and no appointments avail. Joshu emergency relay resistor problem. Extremely kind and will come back.when I pulled in for HELP the placed.was packed and no appointments avail. Joshua kept my car and fit it in. More

Very friendly picked up my car and returned. It washed. I had a seatbelt safety recall. Guys that picked up and returned very nice. Kept up to date re phone I had a seatbelt safety recall. Guys that picked up and returned very nice. Kept up to date re phone More

I had a wonderful experience at this dealership! I called to view a vehicle and Kelvin brought the car around. It was clean inside and out. We test drove the car and I knew I wanted to purchase it. Kelvin wa to view a vehicle and Kelvin brought the car around. It was clean inside and out. We test drove the car and I knew I wanted to purchase it. Kelvin was honest saying his knowledge was not in that particular vehicle make but he answered all of my questions. Kelvin was accommodating, polite and considerate of my time. No pushy sales tactics and upfront with me. After test driving, I asked for a bill of sale with final pricing. Kelvin got it approved and I went to speak to the Finance Manager, Robert. He was also very courteous and upfront. In all the deal took about 1.5 hours and I was ready to take home my new car! I would do business with this dealership again and hope these guys are still around. More

My service advisor was ok but the person I had in the past was much better. I brought my 10% coupon with me but he would not take the discount off the entire bill! I expected him to ignore the oil change past was much better. I brought my 10% coupon with me but he would not take the discount off the entire bill! I expected him to ignore the oil change but I had $1400 worth of work & he only discounted 1 part! The coupon was for service - it was all done in one visit. Craig would have honored all of the service except the oil change. And Don Beyer Volvo where I bought the car would have as well. I also think $107 for an oil change is exorbitant.. More

Reached out to Dionte online for help with a new Volvo and was impressed with his responsiveness and helpfulness. He worked with me to get an amazing deal and helped me navigate all the challenges of purc and was impressed with his responsiveness and helpfulness. He worked with me to get an amazing deal and helped me navigate all the challenges of purchasing from a distance. Dionte's helpfulness was THE reason I ended up buying from Lindsay Volvo as other dealers were simply not as responsive. No tricks or ploys, we agreed to a deal and everything was smooth as can be on the day of the sale. Highly recommended! More

I really enjoyed the experience dealing with Lindsay Volvo the salesperson Dionte is a great asset to your business he's such a wonderful person to work with. Volvo the salesperson Dionte is a great asset to your business he's such a wonderful person to work with. More

Mixed review, had to complain to get service appt within 3 weeks but understand it’s the holidays and COVID. They forgot to do part of the requested service until I mentioned it when estimate quoted, but di 3 weeks but understand it’s the holidays and COVID. They forgot to do part of the requested service until I mentioned it when estimate quoted, but did work it into the schedule for this visit. Received error code after driving off lot, service rep replied quickly to text to instruct how to hopefully fix myself ( tire pressure/calibration). Overall experience disappointing, not what I expect for these prices (850$ for 40k maintenance) and a luxury car. Unable to get a loaner and valet service not mentioned/offered, dropped car off and husband picked me up. My service rep no longer there (Craig :-(. Supported by Justin this visit - very courteous and professional. Not sure I can recommend, wait and see future experience, maybe this was a one off. More