Lindsay Volvo Cars of Alexandria

Just bought a Volvo certified 3-year old S60 with 34k miles. The car is still under both new car and certified car warranties. The salesperson was reasonable, that is the only reason it is a 2-star rat miles. The car is still under both new car and certified car warranties. The salesperson was reasonable, that is the only reason it is a 2-star rating. Otherwise it is 1 or 0. The finance guy was actually a little upset after learning the car would be paid in cash, and he was so impatient that he left his office before me. Then came the worst part. When I took a long metro ride (1.5 hours) to pick up the car, one remote was missing and they could not fix it right away, the spare tire was missing and the compartment cover was not functioning. I had to drive a long way to go back to fix the issues. But it was very difficult to schedule an appointment, they kept telling me the earliest appointment was 2 to 3 weeks away. After many attempts and with the salesperson's help, finally got an appointment and wasted two hour drive and waited there for several hours to get the remote and spare tire. The other issues have not been fixed yet. More

I am appalled at thw discrepancies in pricing qotes for FOB replacement costs. One sevice technician is, without a doubt ATTEMPTING TO TAKE ADVANTAGE OF THE FACT I AM A FEMALE. When I find out his name,h FOB replacement costs. One sevice technician is, without a doubt ATTEMPTING TO TAKE ADVANTAGE OF THE FACT I AM A FEMALE. When I find out his name,he and trainnee apparent-Dean, I will report immediately to CEO, BBB, Certified Volvo Service Technicians at Volvo USA. Shame on these 2 scheme thirsty entities!!! More

Great dealership, specific thanks goes to Robert. Who took the time showing the ins & outs of now my Volvo XC40 Recharge! They even arranged a Lift for me to get back and pick the car up next day. Who took the time showing the ins & outs of now my Volvo XC40 Recharge! They even arranged a Lift for me to get back and pick the car up next day. More

Evan Flynn, Sales Consultant, at Lindsay Volvo was wonderful to work with. We already owned an older model Volvo and wanted to buy a new one. Evan spent a lot of time with us test driving various mode wonderful to work with. We already owned an older model Volvo and wanted to buy a new one. Evan spent a lot of time with us test driving various models and discussing the updated features. We fully felt that he wanted us to be completely satisfied with our purchase and we are! Evan did everything he possibly could to ensure we got just the car we wanted at a really good price. I highly recommend Evan and will use him for our next Volvo purchase. Thanks, Evan! More

Lenny is an awesome sales advisor! He took the time to ensure I knew the difference between each model of the XC60. He went above and beyond by showing me vehicles in Volvo’s overflow He took the time to ensure I knew the difference between each model of the XC60. He went above and beyond by showing me vehicles in Volvo’s overflow lot. I can tell he is passionate about his job and customers. He is definitely a shining star. See Lenny for your next car buying experience. Honorable mention Graham, Markell and Rob! Those gentlemen also added to my awesome experience. More

I am very pleased with Lindsay Volvo servicing my car. They were able to find and fix the problem I was having. I like their customer service and friendly employees. They were able to find and fix the problem I was having. I like their customer service and friendly employees. More

Danny and Charles provide outstanding customer service; my car was ready earlier than expected. Everyone is very nice and professional. Always a pleasure to work with Lindsay Volvo. my car was ready earlier than expected. Everyone is very nice and professional. Always a pleasure to work with Lindsay Volvo. More

Mr Ken and Kevin were absolutely Incredibly Amazing Individuals. I will definitely work with these folks again… Individuals. I will definitely work with these folks again… More

Lindsey Volvo, preys on older widows and sells them expensive services that are not needed or are required. A simple service for a recall turned in to a 3600.00 bill on a well maintained vehicle that h expensive services that are not needed or are required. A simple service for a recall turned in to a 3600.00 bill on a well maintained vehicle that had only 50,000 miles on it. Up-selling un-needed services to a military widow on a pension is not only horrible, it borders on criminal. I just want to warn others, so that they will not be taken advantage of by this sort of practice. Thousands of dollars in labor costs when the amount of labor charged does not fit with the amount of time they even worked on the vehicle. They call this standard practice. I just hope that I can save at least one other person from falling prey to this practice. Beware, they work on commission, so they want to charge you for any and everything, whether it is needed or not. Note: I’m sure they actually did the work they said they did, but if it was not needed, why tell someone that it is. We have enough inflated costs due to our terrible economy. Taking advantage of someone is wrong. Lindsey use to provide great service at a fair price, but that is no longer so. Unfortunately, saying that everyone does it that way is not an excuse for doing it that way too. If everyone jumped off a bridge, would you be stupid enough to go with them? I only hope that this dealership reaps what they sow. Have a blessed day! More

Glenn is not listed on your sale representatives list nor does he have a business card. Was very stressful experience. At delivery time of our cx60 nothing was explained to us. I also understand there is nor does he have a business card. Was very stressful experience. At delivery time of our cx60 nothing was explained to us. I also understand there is to be a supplemental owners manual in glove compartment which is not there. Even submitting this review was not easy More