Lindsay Volkswagen of Dulles
Sterling, VA
Filter Reviews by Keyword
By Type
Showing 1,627 reviews
Recently purchased a 2021. 5 VW Atlas SEL from Lyndsay. I’m a pain in the butt; but my salesperson Debbie was very patient with me over the course of a week. I’ve purchased ma 5 VW Atlas SEL from Lyndsay. I’m a pain in the butt; but my salesperson Debbie was very patient with me over the course of a week. I’ve purchased many vehicles over the course of my life and this was one of the better experiences that I’ve had. Highly recommend both Debbie and this dealership. More
I had a really great experience with my new car purchase at Lindsay VW of Dulles working with David Sathrum. David was very easy to work with and didn't overwhelm or pressure me when I needed some addition at Lindsay VW of Dulles working with David Sathrum. David was very easy to work with and didn't overwhelm or pressure me when I needed some additional time to decide on the right car for me. He made this most recent buy experience much smoother than I have in the past with other dealership. I highly recommend reaching out to David if you're looking for a new/used car at this location. More
I owned my 2005 Jetta for 18 years (purchased certified pre-owned). As such, I had no idea how to shop for cars. Bob Derby made the process simple and fun. On recommendation from a friend, I called Bob D pre-owned). As such, I had no idea how to shop for cars. Bob Derby made the process simple and fun. On recommendation from a friend, I called Bob Derby to discuss options for a new car. He asked about “trim styles” (I’m sorry, what? Newbie buyer here!) Without missing a beat or making me feel silly, he clarified, “are there any specifics” that I wanted in car. Since my car was going on 20 years old, anything at this point was an upgrade from the tape deck, single CD player, and knob controls. Following our phone call, I met up with Bob to test drive a Tiguan. Beautiful SUV. He gave me a full tour of the Tiguan, bumper to bumper, explaining the ins and outs of the various features and encouraged me to ask questions. We got back to his office, he showed the color options and then had the car pulled around in the color I chose making it hard to say “I’m not ready, yet”. [Very smooth, by the way, Bob :) ] I called Bob a few days later with a different model (Taos) in mind. We set up a test drive and the process began anew. The man knows his products and his customers! Never at any point did I feel pressured to purchase—it was more of a conversation to figure out my wants and needs and how that matched with my timing. Specifically, I’d like to point out I told Bob I loved the Taos and the color and THAT was the car I’d be buying, but I had to go home to figure out financing before I could sign. Bob didn’t make me feel rushed or that I was making a bad decision, nor did he push me to purchase right then and there. He did inform it was possible the car would be purchased before my return, but he would work with his team to make sure I would have what I wanted. I left his office with an appointment to return two days later to put pen to paper. I sold my Jetta to Lindsay VW for a more than reasonable price. Bob walked me through all the options and set me up with the paperwork before transferring me to Sarah Ross, financial manager. Sarah made me feel at home in her office—offering me food, drink, and giving me loads to laugh about; it felt like I was chatting more with a close friend than someone ready to take my money. Never at any point did I feel like Sarah or Bob tried to “upsell” me anything—again, it was more so giving me the education of the various options so I could make the decision that was best for me. I appreciate the time and patience both Bob and Sarah spent on me. I would 100% recommend Lindsay VW of Dulles to anyone looking to purchase/lease/sell a vehicle. More
My first visit to LIndsay Volkswagen was a lovely surprise. I accompanied my daughter while she was car shopping. Bob Derby assisted us with our MANY questions, and was very helpful in explaining the surprise. I accompanied my daughter while she was car shopping. Bob Derby assisted us with our MANY questions, and was very helpful in explaining the differences between the models my daughter was interested in. No pressure, just honest conversation. The test drives were helpful, and it wasn't until later in the week, my daughter made her decision. Bob was so helpful in walking her through the process, and I was very impressed. Kudos to Bob Derby as one of LIndsay's best!!! More
When I say I never want to get another car in the future from anyone besides Alfonso Monteverde, I mean it. The patience he had for my 1000 questions and the important information he gave me out of kindness from anyone besides Alfonso Monteverde, I mean it. The patience he had for my 1000 questions and the important information he gave me out of kindness made my experience delightful. More
My sales professional was David, he was great! I've been in car business myself for over a decade. David was personable, accommodating and had a great follow up. I originally came in in December a I've been in car business myself for over a decade. David was personable, accommodating and had a great follow up. I originally came in in December and his follow up was courteous but not overwhelming. More
I had a fantastic experience at Lindsay VW thanks to Nick Rosa. He made the car buying process smooth and stress-free with his knowledge, professionalism, and genuine care. Nick went above and beyond to ensu Rosa. He made the car buying process smooth and stress-free with his knowledge, professionalism, and genuine care. Nick went above and beyond to ensure I found the perfect car that fit my needs and budget. The customer service here is top-notch - highly recommend visiting for a hassle-free and pleasant car buying journey. More
David sathrum was my best experience I have had at a car dealership EVER!!! He is so kind and knowledgeable. I love this dealership so much. Will be referring all my gurlfriends here dealership EVER!!! He is so kind and knowledgeable. I love this dealership so much. Will be referring all my gurlfriends here More
Purchased a 2024 Golf R at Lindsay VW since they're one of the few dealers nationwide that never charged a mark-up while all other dealerships claimed "It's not us, it's the market conditions." I had to wa of the few dealers nationwide that never charged a mark-up while all other dealerships claimed "It's not us, it's the market conditions." I had to wait a little while but the sales team was communicative and kept me in the loop. The deal was worked out ahead of time since I had to drive down from NJ. The delivery was very quick and easy. Car was parked out front, paperwork was mostly prepared ahead of time, and got good value for my trade-in. Worked with Alfonso who made sure to come in on his day off to deliver the car to me. Good car buying experience at Lindsay VW, would definitely give them my business in the future. More