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Lindsay Volkswagen of Dulles

Sterling, VA

4.8
1,627 Reviews

22455 Lindsay Cars Court

Sterling, VA

20166

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Showing 1,627 reviews

March 31, 2023

Excellent experience. Al Singh was very helpful with us during the whole process, especially since we are new at US. VW also offered a special credit for foreign professio More

by Paula Pamplona de Castro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Salcedo, Al Singh
Apr 02, 2023 -

Lindsay Volkswagen of Dulles responded

Congratulations on your new vehicle purchase and thank you for your 5 star review of Al's assistance!

March 30, 2023

This is the place to go to pick up an amazing car at an amazing price. Our salesman, Alfonso Monteverde, was great; not at all pushy and was very helpful through the whole process. More

by scottlacasse
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde
Apr 02, 2023 -

Lindsay Volkswagen of Dulles responded

Thank you for your all around amazing review of Alfonso and the Lindsay VW team! We appreciate your positive feedback!

March 28, 2023

Maybe they're ok for a new car but not a used car. The purchase experience wasn't great, they refused to honor the price I saw online and said it was a mistake. I really wanted the car (2016 Maserat More

by kalesha
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Steven Kappler
Mar 29, 2023 -

Lindsay Volkswagen of Dulles responded

Kalesha, I appreciate you taking my call earlier. I apologize for the issues you’re experiencing with your 2016 Maserati Ghibli purchased on 12/19/2022. At the time of purchase, your Maserati was in excellent shape and passed a VA State Safety and Emissions inspection. Due to the possibility of mechanical failures occurring in any vehicle at any time, we do our best to make it as clear as possible with multiple documents that help clarify that when purchasing any vehicle (especially a higher mileage, out of warranty Pre-Owned vehicle), unforeseen concerns may arise at any time. Unlike most dealers, we offer a complementary 3 month, 3,000 mile Gold Check warranty on qualifying vehicles such as yours. For even additional peace of mind, we offer even more extensive, competitive 3rd party warranties. Unfortunately, these additional coverages were all declined. While we understand your frustration, Lindsay VW can’t predict nor be held responsible for future, out of warranty concerns. We apologize for the inconvenience and appreciate your understanding. Thank you.

March 23, 2023

VW suspended online orders of their 2023 all-electric ID. 4 and finding one in the right trim can be really difficult. I called half a dozen dealers in the area without much success. However, Clyde Htoo More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clyde Htoon
Mar 25, 2023 -

Lindsay Volkswagen of Dulles responded

Fantastic, John! We are thrilled that Clyde followed up with you and matched you with the perfect ID.4! Thank you for choosing Lindsay VW Dulles and for sharing your overall satisfaction with your buying experience. Safe travels!

March 20, 2023

We had Alfonso Monteverde as our salesperson and he was amazing and extremely helpful. Paulo Carneiro was our F&I manager and was very knowledgeable and got us the perfect paackage for us. They were both g More

by tino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Carneiro, Alfonso Monteverde
Mar 21, 2023 -

Lindsay Volkswagen of Dulles responded

Tino- Thank you for taking the time to share your positive feedback about your recent buying experience with Alfonso and Paulo. Congratulations on your new vehicle and welcome to the Lindsay Family!

March 13, 2023

Jeff Hever reviewed every detail about the car & warranty. No pressure, just excellent customer service. More

by Allie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hever
Mar 15, 2023 -

Lindsay Volkswagen of Dulles responded

Allie- Thank you for your excellent review of Jeff and sharing your 5 star review!

March 13, 2023

Paulo Carneiro was extremely helpful and reviewed all of the warranty scenarios throughly. Very Professional More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Carneiro
Mar 15, 2023 -

Lindsay Volkswagen of Dulles responded

Thank you for mentioning that Paulo made your recent buying experience informative and enjoyable!

March 13, 2023

Al Singh was the best salesman I have ever dealt with in my life. He walked me through the entire process and living 4 hours away could not have been anymore accommodable. I would highly recommend him alo More

by acast371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nguyen, Al Singh
Mar 15, 2023 -

Lindsay Volkswagen of Dulles responded

Thank you for your very genuine and wonderful review of Al! We are proud to receive your 5 star review! Safe travels until we see you again soon!

March 07, 2023

Could not have been happier with the way I was treated by Lindsay VW and especially with my sales rep Alfonso Monteverde. I cannot say enough about the General Manager and all of his sales managers. They w More

by bradleyboland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will from service, Alfonso Monteverde, Jerry Holloway, Stephanie Oporto, Paola Rodriguez
Mar 07, 2023 -

Lindsay Volkswagen of Dulles responded

Thank you for the all around 5 star review of Alfonso and our Lindsay VW Dulles team for their professionalism and genuine interest in making your recent buying experience personal and positive. We appreciate your business and new found loyalty to the VW brand! Welcome to the Lindsay Family and we look forward to seeing you down the road. Please contact us whenever we can be of assistance.

March 04, 2023

As in the past, we had an excellent experience with Lindsay Volkswagen of Dulles on the purchase of our new vehicle. We made a return trip to specifically work with Alfonso Monteverde, VW Master Certi More

by Artfulyankee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Monteverde, Sean Cho, Erik Nyhuis
Mar 05, 2023 -

Lindsay Volkswagen of Dulles responded

Thank you for your exemplary review of Alfonso's professionalism and genuine customer service during your recent return buying experience. We are thrilled that Alfonso and the team lived up to your expectations and are proud to have your patronage again. Congratulations on your new SUV and we wish you many happy miles of fun!

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