Lindsay Volkswagen of Dulles
Sterling, VA
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The most painless buying experience I have ever had! Wolfgang was terrific! Not pushy at all and answered all my questions, walked me through the new car, etc. Highly recommend him if in the market fo Wolfgang was terrific! Not pushy at all and answered all my questions, walked me through the new car, etc. Highly recommend him if in the market for a new car!!! More
Excellent experience overall. Service was exceptional. Clyde(sales) was very polite and respectful. Not pushy at all. Very patient. Larry(finance)was also very pleasant to work with. Everyone at this deal Clyde(sales) was very polite and respectful. Not pushy at all. Very patient. Larry(finance)was also very pleasant to work with. Everyone at this dealership was extremely helpful and friendly.Go work with Clyde if you want a pleasant experience buying car!! Highly recommended!! More
Purchased a 2006 Honda Element. Pros: Vehicle was Purchased a 2006 Honda Element. Pros: Vehicle was washed and ready for me to test drive when I reached the dealership. Charles was polite an Purchased a 2006 Honda Element. Pros: Vehicle was washed and ready for me to test drive when I reached the dealership. Charles was polite and didn't use any high-pressure sales tactics. Vehicle was detailed very nicely. Cons: I expected Charles to know a little more about the details of the vehicle during the test drive. Blake was unwilling to budge from the advertised price of the car during my intitial visit. I expected "some" negociation of price. More "people skills" are needed for somebody in his position. The $399 "documentation fee" is rediculously high (unless the documents are autographed by Elvis). This fee made me feel that the dealership was trying to make extra money on the "back end" of the deal. More
Mike Ewing was extremely professional and very knowledgable. He was courteous to my family and knew every thing inside and out about the VW CC we ended up buying from him. I would only deal with knowledgable. He was courteous to my family and knew every thing inside and out about the VW CC we ended up buying from him. I would only deal with him if I ever needed a new car. More
From the moment I came into the showroom, I felt like I was respected and did not feel like I was being pressured. Nihad made me feel comfortable and welcome, Clyde Htoon was very polite and helpful as he was respected and did not feel like I was being pressured. Nihad made me feel comfortable and welcome, Clyde Htoon was very polite and helpful as he rode with me on a trial run in the car. When I got to Larry Shiro, who was going to work with the financing, I did not feel nervous but felt like I was in very compitant hands and felt calm and respected. I will recommend Lindsay to everyone I know who is looking for a car. This is a Top Class Dealershi. More
Trent Norris was very respectful of my time and answered most of my question via e-mail prior to my visiting the dealership. I appreciated his responsiveness (making contact and answering all of my inquirie most of my question via e-mail prior to my visiting the dealership. I appreciated his responsiveness (making contact and answering all of my inquiries within one hour of my posting them) without being aggressive and intrusive. When I visited the dealer he and Ken (financing) were able to provide me with very clear pricing information for a variety of financing options. Neither of them were pushy when I did not want to sign any documents that day and told them I would like to shop a bit more. When I notified Trent of my decision to purchase he had the vehicle prep'ed and ready for me the next day accommodating my work and commute schedule. I was in and out of the dealership in about an hour with all the documents being prepared before my arrival. This dealership was a long distance for me to travel but it was definitely worth the trip and Trent was very accommodating by answering the majority of my questions by e-mail. Very professional, courteous, and accommodating without aggressiveness! More
The salesman and the sales manager put in an extra effort to rectify a pricing and feature issue. This showed good willingness to make a deal happen. Also, the delivered car was absolutely spotlessly clean to rectify a pricing and feature issue. This showed good willingness to make a deal happen. Also, the delivered car was absolutely spotlessly clean and was filled up with a full tank of gas. Nice touch! More
Excellent customer service. Everyone at this dealership was extremely helpful and friendly. Will definitely use them again in the future. Our sales consultant "Alfonso Monteverde" was extremely professiona was extremely helpful and friendly. Will definitely use them again in the future. Our sales consultant "Alfonso Monteverde" was extremely professional and because of him I purchased from Lindsay VW. I visited four other local VW dealerships and your service and staff were the absolute best! Our salesman was extremely patient with me while I did all of our test driving. When I picked up the VW GTI on the day of delivery, it just sparkled and looked great. Many thanks to Alfonso for being an awesome person and I will always recommend him to our friends and family! Thank you for being the best VW dealer in town!!!! More
Before coming to Lindsay looking for a used car to take to school next year, I went to a few regular used car dealerships trying to find a car within my price range. After being unsuccessful at the other d to school next year, I went to a few regular used car dealerships trying to find a car within my price range. After being unsuccessful at the other dealers because of poor choices and poor customer service, I turned to Lindsay because my family owns 3 VWs. I found the car I wanted and Julio worked with me to get it to a price I could afford. This is a fantastic business, for both selection and customer care. Thanks a bunch. More
Large selection and found Jetta TDI with features I wanted. Drove from PA to buy vehicle because of price and selection. Salesman was very friendly and knowledgeable. This is my first VW and look forwa wanted. Drove from PA to buy vehicle because of price and selection. Salesman was very friendly and knowledgeable. This is my first VW and look forward to having vehicle serviced when I travel to the area for work. More