Lindsay Volkswagen of Dulles
Sterling, VA
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Went to the dealership just to get a better look at the car I had in mind, test-drive it, and get a trade-in quote for my old car. Immediately upon walking into the dealership, Marc came up to us, started car I had in mind, test-drive it, and get a trade-in quote for my old car. Immediately upon walking into the dealership, Marc came up to us, started talking with us, and was overall very friendly. From past experiences with other dealerships, you always have to stand around and wait for someone to even notice someone new walked in; at Lindsay, that wasn't the case. Marc was also very knowledgeable about his cars, regardless of model or trim; I typically do a lot of research before I look at a car, so a car salesman who knows his cars shows me that he cares about his product and stands by it. If I had heard "I don't know" or some misinformation about a car I've previously researched from a salesperson, I would've probably walked out shortly after. After discussing the two vehicles I had in mind, we were shown the exact colors they came in, what they looked like in person, and all of the various options available for each model; Lindsay VW has a lot of stock and it's really nice to see the exact car and color you'd get before you commit. At this point, we went in to get an estimate on my old car. I have gotten a few price quotes from dealerships before and was very unhappy. I told Marc my baseline and remarkably, he came back and honored it (is this a first or what!). This was a great display that they truly cared about winning business and earning me as a life-time customer. Now, I was ready to make my decision and test drive the cars; as my original pick, the Passat TDI won over the CC. With color and trim in mind, it was a matter of seeing what deal on the new car we were going to get. Marc was an honest guy, pulled up all of the numbers from various resources - internal and external - and gave us quite a deal! The price on the new car was below where I was expecting it to be, I got my desired cost on the old car - it was a win-win situation. A simple test drive turned into a purchase. Marc wasn't pushy, wasn't arrogant, and was very customer-service oriented - this is a huge differentiator in the sales world. With Marc, I felt confident that I was making a great decision and that I was taken care of. I would buy another car from him again. More
Went in planning to JUST LOOK. Left with a new GTI. Very pleased. Marc was friendly, helpful, honest, and kept me informed of all the going ons while I was waiting to speak with financing and the car to be pleased. Marc was friendly, helpful, honest, and kept me informed of all the going ons while I was waiting to speak with financing and the car to be detailed. More
Marc's customer service was above and beyond! He made the stressful experience of buying a car pleasant and quick. His customer service and help extended further than just buying the car - he has been su the stressful experience of buying a car pleasant and quick. His customer service and help extended further than just buying the car - he has been supportive and available since the purchase! He was incredibly genuine (not common in car sales!), helpful and patient. I have recommended my car, the dealership and especially Marc to all of my friends and family because I could not have asked for a better experience! If you have to buy a car, there is no doubt Marc is the best person to go to! More
Went in considering a lease or purchase of a used CC. Had certain constraints for a deal we wanted to work within, and Marc was very helpful in reaching a deal that could work for me and my wife. We end Had certain constraints for a deal we wanted to work within, and Marc was very helpful in reaching a deal that could work for me and my wife. We ended up leasing two vehicles -- a CC and a Toureg. Couldn't be happier with Marc and the team at Lindsey, or with our great new cars!! More
This is our second car we bought from Clyde at Lyndsay VW. Always impressed by their professionalism and patience. We had a price point and they worked with us to ensure we were within our budget. VW. Always impressed by their professionalism and patience. We had a price point and they worked with us to ensure we were within our budget. More
I needed good car fast, Stephanie lined up the price, Clyde got me in and out the door in great hands. Car was as I expected, very clean, full tank of Gas. I will be back to service my car with these guy Clyde got me in and out the door in great hands. Car was as I expected, very clean, full tank of Gas. I will be back to service my car with these guys. More
Lindsay had EXACT pre-owned New Beetle convertible I was after,including mileage & price. Spoke w/ Clyde & next day drove down from NC. Between Clyde, Blake & Larry received full VW details -plus financin after,including mileage & price. Spoke w/ Clyde & next day drove down from NC. Between Clyde, Blake & Larry received full VW details -plus financing needed.Clyde even offered to explain sound system & program radio. Best of all, every effort was made to accommodate my needs regarding my trade in' . Their professionalism was outstanding - way beyond anything I've ( @ age 82 ) ever experienced. Go there for a new experience. B.H NC More
Joe was awesome he went above and beyond to make sure I was taken care of! If your going to buy a VW go to see Joe he will take care of you and you won't be disappointed trust me! Thanks Joe!! was taken care of! If your going to buy a VW go to see Joe he will take care of you and you won't be disappointed trust me! Thanks Joe!! More
Highly recommend this dealership! Very accommodating, friendly, great at email correspondence- (which I needed with difficult work hours) the staff couldn't have made the car buying process any easier. T friendly, great at email correspondence- (which I needed with difficult work hours) the staff couldn't have made the car buying process any easier. The best part? I love my car and the price I paid for it. More
Mr. Monteverde and the finance team were thorough in his explenations of all my car and finacncial options. Stress free and friendly. I would highly recommend this team. The selection of cars met my needs a explenations of all my car and finacncial options. Stress free and friendly. I would highly recommend this team. The selection of cars met my needs and I was in and out of the dealership in a reasonable amount of time (less than I thought) even on a weekend. More