Lindsay Volkswagen of Dulles
Sterling, VA
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My spouse and I came into the dealership on a Monday evening to test drive a Porsche. Sales staff was polite and we met the new car manager who greeted us on our way out of the dealership. I told them I evening to test drive a Porsche. Sales staff was polite and we met the new car manager who greeted us on our way out of the dealership. I told them I would reach out the the next day, we needed the night to discuss. However, I got pre-approved that night and contacted the salesman the very next morning. I informed him I was ready to wrap the deal up and I had one concern. The vehicle needed a service that was about $1,500 at Porsche. I asked for a very small discount so I can get the service completed. The salesman understood and said he would speak to the manager. This was at 12:30pm. 3:05pm I was texted not even called and informed the vehicle was sold. To my dismay, I was floored. I had my credit run to find out the vehicle was sold. I would not recommend. We purchased directly from an Authorized Porsche Center 2 days later. More
I worked with Alfonso at Lindsay VW to buy a used 2017 GTI remotely that I found on their website. The car was in great condition and was well represented by the ad. Alfonso was fantastic through the en GTI remotely that I found on their website. The car was in great condition and was well represented by the ad. Alfonso was fantastic through the entire experience, made the transaction easy over the phone, and even picked me up at the airport when I flew in to pick up the car. Mike in finance was ready for me and the paperwork was seamless. More
I had a problem with my 2022 VW passat for blind spot monotoring and in spite of the fact that my car has 16000 miles and is under warranty, but the service persons didn’t fixed my car under warranty and monotoring and in spite of the fact that my car has 16000 miles and is under warranty, but the service persons didn’t fixed my car under warranty and my car was about weeks in Lindsay for final decisions !. More
Purchased a 2024 Atlas Cross Sport. Worked with Robert (Bob) Derby. Bob provided outstanding service during the transaction. We would highly recommend Bob when looking to purchase a VW. Worked with Robert (Bob) Derby. Bob provided outstanding service during the transaction. We would highly recommend Bob when looking to purchase a VW. Bob provided updates throughout the process informing us on the progress of the build and shipping. Bob was a pleasure to work with. More
We were pleasantly surprised by the level of professionalism, knowledge of product and exceptional customer services that we were able to witness and experience during the purchase of our new ca professionalism, knowledge of product and exceptional customer services that we were able to witness and experience during the purchase of our new car. Both the Certified Product Specialist Mr. Anoop "AL" Singh and Sales Manager Mr. Petros Welday treated us with respect and care. We were ready for the typical high-pressure sales and exhausting haggling which are normal in most other dealerships. However, our conversation and interaction throughout the process with these gentlemen turned out to be consultive and a more relaxed one that put us at ease and happy with our decision. In our opinion we think they are great ambassadors of what a car buying experience should be. We will be back for our future purchases and recommend Lindsay Volkswagen whole-heartedly. Thank you, gentlemen, for all your assistance and expertise! More
I was looking for. Car And went to Lindsay Volkswagen when I met Medhat and he was very professional helping me in search of a car and explaining every detail and with Car And went to Lindsay Volkswagen when I met Medhat and he was very professional helping me in search of a car and explaining every detail and with help of Medhat I felt comfortable and got the car. More
I recently went to Lindsay VW of Dulles looking for an EV. I was on the fence between a Tesla 3, BMW i4, and a third option was the ID4. To my surprise, I loved the VW option. I worked with Al Singh an EV. I was on the fence between a Tesla 3, BMW i4, and a third option was the ID4. To my surprise, I loved the VW option. I worked with Al Singh and Marcus (Sales Manager). I had purchased a few cars in the past from VW Lindsay. I have to say, Al and Marcus were the highlight of my experience as they made sure I left the dealership with my new ID4 I want to thank for of them for an amazing purchase experience and ensuring I was happy with the purchase (lease). Keep it up Lindsay! -Carlos More
I worked with Alfonso Monteverde. He is not a typical pushy used car salesman. He is very measured and has been doing his job for long years. His experience shows in all parts of the He is not a typical pushy used car salesman. He is very measured and has been doing his job for long years. His experience shows in all parts of the process and I felt well taken care off. More
We thought we had great service! Did all the paperwork needed and was waiting for the car to be cleaned, it had just come on the lot, and another salesman sold the car. The dealershi Did all the paperwork needed and was waiting for the car to be cleaned, it had just come on the lot, and another salesman sold the car. The dealership and its lack of employee communication is embarrassing!! More