Lindsay Lexus of Alexandria

The 10,000 mile service on my ES-350 (2021) was performed quickly and efficiently. quickly and efficiently. More

Performed 80k mile service multi-point vehicle inspection replaced tires lower control arms and side sway bar replaced tires lower control arms and side sway bar More

This dealership was great. It made me very comfortable and applied no pressure to make a sale. Mr. Love my agent had a charming personality with a calm demeanor. My experience was was very time efficien and applied no pressure to make a sale. Mr. Love my agent had a charming personality with a calm demeanor. My experience was was very time efficient. More

Outstanding in all areas.Ski always takes outstanding Outstanding in all areas. Ski always takes outstanding care of us. He is the BEST?? Outstanding in all areas. Ski always takes outstanding care of us. He is the BEST?? More

Excellent service, experienced and knowledgeable technicians and clean dealership. It also has the best consultantd technicians and clean dealership. It also has the best consultantd More

James is the best in the service department. I trust him implicitly with my car’s service. implicitly with my car’s service. More

My service man is James Wood. He is very considered about my car problem. Mr James Wood is the Best. my car problem. Mr James Wood is the Best. More

No long wait and everyone was very courteous dealership was clean and neat.Definitely will go back for my service. was clean and neat.Definitely will go back for my service. More

I have always enjoyed Gabi’s professionalism and pleasantness. She does a great job as usual. pleasantness. She does a great job as usual. More

Service was Outstanding! After discovering a minor factory error, I immediately notified Mr. Boyd Whiten my salesperson at Lindsay Lexus. He was approachable, as well as concerned about my situation factory error, I immediately notified Mr. Boyd Whiten my salesperson at Lindsay Lexus. He was approachable, as well as concerned about my situation (problem), and immediately notified the Lexus Service Department. Shortly thereafter I received a call from Mr. Richard Downs from the service department. He communicated with me in a professional manner and was effective. He set up an appointment for me, to bring my vehicle to their service department. After scheduling my appointment, I was directed to Mr. Ed Reilly who arranged a time that would suite me, so that this matter could be resolved. He also made arrangements to have a loaner available, just in case my vehicle wouldn't be available for pick-up. Upon arrival on the day of my scheduled service, I was introduced to the technician who was was scheduled to work on my vehicle. He politely introduced himself, took one look at the area of concern and immediately identified the problem. In my opinion, that's a real professional, because of his attention to detail, knowledgeable and expertise. With an hour my problem was mitigated in a timely and professional manner. While awaiting my vehicle to be serviced, I was treated with kindness and given an opportunity to relax in the Lexus Service customer lounge. The staff there provided me with an assortment of refreshments that included water, coffee and other refreshments. Also, while onsite at Lindsay, I reached out to Mr. Alex Judice (Vehicle Technical Specialist), who went above and beyond to explain, demonstrate and make sure that I was satisfied with my new Navigation system. Overall, I must say that the Lindsay experience has been the most satisfying sales and service experience, that I have received since 2009, when I purchased my last new vehicle. Overall, I would rate their Service Department, Salesman (Boyd), and Technical Specialist (Alex) as second to none. I give them all five (5) stars for their kindness, helpfulness and professionalism. Again, thank you Lindsay for having such outstanding and qualified professionals. Jose A. Brown More