Lindsay Lexus of Alexandria

Great costumer service. Thank you Roger Hernandez. Roger is very informative and breaks down everything being done to your vehicle. is very informative and breaks down everything being done to your vehicle. More

Lindsey is awesome and offers the best customer service, bar none! I have been a Lexus customer since 2003 and the experience only gets better because they always look to implement things to enhance the se bar none! I have been a Lexus customer since 2003 and the experience only gets better because they always look to implement things to enhance the service to the customer. More

Christopher and all the staff at Lindsay were awesome!! Very good experience!! Will never purchase anywhere else! Very good experience!! Will never purchase anywhere else! More

I recently had my car in for routine servicing at Lindsay Lexus in Arlington, VA. As usual, I had excellent communication from my service representative Nguyen T, and great service from the service staff. I Lexus in Arlington, VA. As usual, I had excellent communication from my service representative Nguyen T, and great service from the service staff. I appreciate the attention to questions, concerns, and creature comforts while waiting for repair services. It's close, convenient and a dealership and service center I trust and recommend! More

Excellent, efficient, and courteous service every time, I have never had to return for the same problem twice. My service manager listens to my concerns and responds to each one. have never had to return for the same problem twice. My service manager listens to my concerns and responds to each one. More

Mrs Tammy Lynn Simone always provide excellent customer service, very informative and very helpful; she show initiative and care for my safety. service, very informative and very helpful; she show initiative and care for my safety. More

Courteous and professional with no service surprises and reasonable pricing - Juan Baez is a class act and kept me informed at every step of the way reasonable pricing - Juan Baez is a class act and kept me informed at every step of the way More

Excellent service. Service advisors friendly and Excellent service. Service advisors friendly and courteous and worked with my schedule. Clean customer waiting lounge. Excellent service. Service advisors friendly and courteous and worked with my schedule. Clean customer waiting lounge. More

Tammy is a super Service Representative when it comes to taking care of my entire family consisting of 5 Lexus vehicles. It makes all our lives simple with always a smile on her face. She's a part of our taking care of my entire family consisting of 5 Lexus vehicles. It makes all our lives simple with always a smile on her face. She's a part of our family. More

Needs consistency from its service consultants. I dropped off my car for an oil change and safety inspection at 11:30am and never heard back from anyone until, I called the dealer to inquire about the status off my car for an oil change and safety inspection at 11:30am and never heard back from anyone until, I called the dealer to inquire about the status of my vehicle at 5:30pm. At this time I was told “my car was ready for pick up and to make sure to get there before 7pm”. It should not have taken 6hrs for an oil Change and inspection. In addition, the lack of communication from the service department was below part for Lexus standards. More