Lindsay Lexus of Alexandria

Buying a new car can be stressful, but working with Frank Love made the entire experience easy, fun, and stress free. From the first conversation, I could tell he genuinely cared about helping me find the ri Love made the entire experience easy, fun, and stress free. From the first conversation, I could tell he genuinely cared about helping me find the right vehicle, not just making a sale. I absolutely love my new 2026 Lexus RX 450h+, and I have Frank to thank for making it happen. He went out of his way to answer every question, kept me updated throughout the process, and made sure I was comfortable every step of the way. I never felt rushed or pressured, which meant a lot. As someone who needs a lot of information before making a purchase, he answered all the questions (silly or not) without hesitation. What really stood out was the level of care was so personalized and tailored to my needs. He took the time to walk me through all the features of my new Lexus, hooked up my car and made sure I felt confident before I drove off. Even after I had questions, I could always rely on him to answer them for me, even after the sale. It's rare to find someone who treats customers like people instead of just another sale. If you're thinking about buying a vehicle, do yourself a favor and ask for Frank Love. He's honest, professional, and genuinely kind. He made this the best car-buying experience I've ever had. I couldn't be happier with my new Lexus and the exceptional service I received. Thank you again for going above and beyond! More

A special thanks to Mr. David "Ski" Fajerski for his honesty, integerity and professionalism during my recent 68,000 mile checkup. Also, a special thanks to Mr. Cal the t David "Ski" Fajerski for his honesty, integerity and professionalism during my recent 68,000 mile checkup. Also, a special thanks to Mr. Cal the transport chauffeur at Lindsay for his courtesy, safe driving and professionalism. Again, thanks to the entire service team (Paul & Dennis) there at Lindsay for their professionalism. Sincerely, Jose A Brown More

A special thanks to Adania Garcia, who truly made this experience exceptional. She did an amazing job finding exactly what I was looking for in my LC 500 and kept me consistently updated throughout the en experience exceptional. She did an amazing job finding exactly what I was looking for in my LC 500 and kept me consistently updated throughout the entire process. Her communication, attentiveness, and dedication made everything seamless and stress-free. It’s clear she genuinely cares about her clients and goes above and beyond to ensure a great experience. She took the time to understand exactly what I was looking for, answered all my questions without pressure, and made the entire process feel effortless. The finance team was equally impressive transparent, efficient, and respectful of my time. I also appreciated how they walked me through every detail so I felt confident in my decision, special shout out to Bashir and Alex. What really stood out was the follow-up after my purchase. They checked in to ensure I was happy with my new Lexus and offered guidance on features I hadn’t yet explored. That level of care is rare and truly sets them apart. If you’re looking for a dealership that combines luxury with genuine customer care, Lindsay Lexus of Alexandria is a clear winner. I’ll definitely be returning for future service and purchases. More

Outstanding customer service, starting with the sales person, Edward, the finance manager Harris to the technician Alex. Thanks to Edward and Harris for getting an almost impossible deal done. Specia person, Edward, the finance manager Harris to the technician Alex. Thanks to Edward and Harris for getting an almost impossible deal done. Special thanks to Alex, who patiently taught me everything I needed to know about my first electric vehicle. More

On yesterdays date Jan 16, 2026, I responded to Lindsay Lexus of Alexandria, VA for my service appointment. Mr David "Ski" Fajerski handled my appointment with integerity, wise counsel and professionali Lexus of Alexandria, VA for my service appointment. Mr David "Ski" Fajerski handled my appointment with integerity, wise counsel and professionalism. I'm thankful and very appreciative to him and the staff at Lindsay Service Department. Sincerely, Jose A. Brown More

Outstanding customer service by our Sales Representative, Mr. Anthony Yates! He went above and beyond, giving 110% to ensure we got the right vehicle we were looking for, was comfortable in understanding th Mr. Anthony Yates! He went above and beyond, giving 110% to ensure we got the right vehicle we were looking for, was comfortable in understanding the basic operating procedures and followed through during the entire process including post sale. He coordinated an after sale appointment with your Technical support team to learn more about the vehicle operation. We highly recommend him to any potential buyers. On the other hand, we were less than impressed with the Finance manager, Arnold Garcia. He made us feel less than and even made comments to infer perhaps we could not afford the vehicle. We had more than enough financing from our own bank with an approved loan before even starting to shop for a vehicle. His comment "I am not going to let you leave with this car without you paying for it" - was totally unnecessary and perhaps prejudiced. We ended up getting our banker on speaker phone during the entire finance process. I believe he was a little disappointed in this but continued to try and upsell us on things we didn't ask for nor wanted. In the end we paid for the vehicle that evening and left with it. Mr. Garcia in all of the confusion failed to provide us with copies of all the required paperwork. We ended up returning to the dealership and receiving the documents from Mr. Yates. Recommend Mr. Garcia be reminded on his responsibilities when interacting with customers. More

Thank you to Shavan Barzani for helping us with our recent purchase. We have been Shavan's customers for over 6 years, and always get the best service from him! Overall, Lindsay Lexus offers a superior recent purchase. We have been Shavan's customers for over 6 years, and always get the best service from him! Overall, Lindsay Lexus offers a superior buying experience. Our sales manager was outstanding as well. Keep up the great customer service. By the way, the new dealership building is really spectacular! More

Dealer wasted hours of time to complete a simple all cash purchase transaction and when I told them that they made a mistake on the pricing calculations in their favor by understating sales price of car and purchase transaction and when I told them that they made a mistake on the pricing calculations in their favor by understating sales price of car and erroneously double counting SUT, I was initially told I was wrong, until General Sales Manager realized they made mistake on multiple transactions and hurried to change it. Mistake would have cost them over $50k and wasted my and my wife’s time waiting around to sign paperwork and pick up car. Very disorganized and poor customer service. Not what I expected from a Lexus dealer. More

Sure! Here’s a professional and thoughtful review you can post on platforms like Google, Yelp, or DealerRater. You can tweak it if you want it to be more c Here’s a professional and thoughtful review you can post on platforms like Google, Yelp, or DealerRater. You can tweak it if you want it to be more casual or more formal: I recently had the pleasure of working with John Bean at Lindsay Lexus of Alexandria, for my 2022 Lexus RX 350 servive and I couldn’t be more satisfied with the experience. From start to finish, John was professional, knowledgeable, and genuinely committed to ensuring that everything went smoothly. He took the time to understand what I was looking for, answered all my questions thoroughly, and never made me feel rushed or pressured. His attention to detail and customer-first attitude truly stood out. John made the entire process efficient and stress-free, which is exactly what you want when you're making an important purchase or coming in for service. If you're visiting Lindsay Lexus, I highly recommend asking for John Bean — he’s a standout representative of the kind of service and care this dealership is known for. Thanks again, John! --- Would you like to add anything personal, like what service or car purchase you came in for? I can customize the review further based on that. More

Salesperson: Adania Garcia Sales Manager: Lou Brown This was my first time having a female salesperson in my car-buying experience, and it was such a pleasure. Adania was informative, thorough, Brown This was my first time having a female salesperson in my car-buying experience, and it was such a pleasure. Adania was informative, thorough, and very understanding of both my needs and my lack of experience with such a high-tech vehicle. She did a wonderful job following up and explaining things in a way that made me feel comfortable and confident throughout the entire process. She also encouraged me to stop by anytime to continue learning more about my new NX350, which made me feel supported even after the purchase. Who knows — thanks to her patience, I may even let the car park itself one day! I’m very grateful to Adania and to Lou for making this process seamless and comfortable. I truly love my NX and will happily recommend this duo to any of my friends and family looking to make their next purchase. Adania, you’re the BEST! THANK YOU!!! THANK YOU!! THANK YOU! Sincerely, Patricia Givens More