Lindsay Chrysler Dodge Jeep Ram - Service Center
Manassas, VA
63 Reviews of Lindsay Chrysler Dodge Jeep Ram - Service Center
Excellent customer service from Margie. She even washed my vehicle herself. Very professional and courteous. She is a real asset to your dealership. Thank you my vehicle herself. Very professional and courteous. She is a real asset to your dealership. Thank you More
I had a great experience purchasing a Grand Cherokee from them. Caleb, the sales consultant, and the management team at Lindsay were great to work with. I arrived at 9:00 AM and was done by 10:30 AM, the them. Caleb, the sales consultant, and the management team at Lindsay were great to work with. I arrived at 9:00 AM and was done by 10:30 AM, the whole process only took about an hour and a half. Previous vehicle I purchase took almost 4 hours to complete. More
Your service team consistently provides awesome service! Thomas took incredible care of me and my Jeep today! He is kind caring and efficient! Go Thomas!!!!! Thomas took incredible care of me and my Jeep today! He is kind caring and efficient! Go Thomas!!!!! More
Great Service John, my service technician, did a great job of explaining what needed to be done and made the whole process very easy. The quality of the work was a John, my service technician, did a great job of explaining what needed to be done and made the whole process very easy. The quality of the work was also fantastic, with Lindsay offering to keep my Rubicon overnight because some of the work required applying an adhesive and they wanted to keep it in the shop overnight to make sure the adhesive set up properly (they felt it was cold enough that the temperature might interfere with the curing of the adhesive. I am very pleased with Lindsay service and will definitely be recommending them to my friends. More
Took my recently purchased 2018 Durango SRT in to Lindsey for service. This was my first experience with Lindsey CDJR. The service advisor Fabian, contacted me via text and kept me updated throughout the da for service. This was my first experience with Lindsey CDJR. The service advisor Fabian, contacted me via text and kept me updated throughout the day. The facility looked new, was very clean. I will continue with Lindsey CFJR FOR MY service requirements. More
John in service was courteous and efficient. Service was great! Facilities are top notch even though much of it is under construction. Thank you very much. great! Facilities are top notch even though much of it is under construction. Thank you very much. More
The service department is a scam The service department literally tried to rip me off. I have a 2014 Jeep Cherokee with an extended warranty, when I took it in for a check engine lig The service department literally tried to rip me off. I have a 2014 Jeep Cherokee with an extended warranty, when I took it in for a check engine light after dropping off the Service Manager TOM informed me that it needed a new battery and the cost to me would be $480.00. I inform him I have never paid $480 for a car battery in my life He then said that the amount was wrong and they could do it for $399.00 When I asked him about the warranty he said is was some Korean battery with a 1 year warranty. I told them to forget it and I took it to NTB and paid $165.00 for an excellent battery with a 5 year replacement warranty. Stay away from this dealership they are crooks More
Was charged $1000 over what the dealer agreed with insurance Just look at the BBB rating (Better Business Bureau). There is a reason for this. After my insurance appraiser and the dealership service rep, Brad Just look at the BBB rating (Better Business Bureau). There is a reason for this. After my insurance appraiser and the dealership service rep, Brad had met and agreed on a price, my appraiser called me letting me know he recommended full coverage of the damage. I called my insurance and they let me know the agreed-upon price and that full coverage, minus my deductible, was approved. When I went to pick up my car, I was charged the extra one thousand dollars and having never dealt with insurance, I was told by Brad that I could just present the bill to my insurance and be paid back. I had told Brad that I was fully covered, how much the deductible was, and how much I was being paid when I let him know that he could start repairs. At the end of this when I was trying to figure out what happened after insurance said they couldn't pay more money than what was agreed upon, Brad told me he had never seen an agreement for the lower price from the appraiser. I talked with the appraiser and he got Brad to admit that he did agree with it, that after the appraiser left that his manager made him raise the price and not tell anyone, and Brad also told my insurance company that I specifically agreed to pay the extra $1000 out of pocket. There is also a large dent in my door and now that I am trying to get these two matters resolved, they put me on indefinite hold when I call and have blocked USAA, my insurance company. Do not go here. I am now out a week and a half's worth of pay and this dealership and its managers will lie to you. More
Fine dealership I rarely write reviews, but I've used lindsay jeep in Manassas for two car purchases and many service visits and I can honestly say I've never had a b I rarely write reviews, but I've used lindsay jeep in Manassas for two car purchases and many service visits and I can honestly say I've never had a bad experience. That says alot about a dealership. The sales team have always got me the car I wanted, the service department is outstanding. They get get you in and out in no time. Whoever is running this place knows what they are doing. More