Lindsay Buick GMC - OH

Reprogram my new Encore keys because one was missing. Before going to any dealership I had done a lot of research on the choices of cars I thought I wanted. Based on ratings, reviews, safety reports and r Before going to any dealership I had done a lot of research on the choices of cars I thought I wanted. Based on ratings, reviews, safety reports and recalls, I narrowed my choice to a 2017 Encore. Once again, based on reviews I chose Sandoval and was so happy that I did. I had an appointment with Robin Thomas, we hit it off right away and had so much fun cruising the lot in her golf cart checking out all of the Encores, and the weather that day was unusually cool and beautiful. Test driving the Encore sealed the deal for me. Choosing the color was the hard part, I loved the gray but not with a black interior so I was able to pick what I wanted for not much extra, and wanted the blind spot added to the car mirrors. After negotiating a very good price, I took the car home and was bringing it back to have the work done two days later. After reading the warranty book, I found a clause about after factory changes could void the warranty. So I met with Robin and her manager and explained I wasn't having buyer's remorse, I still wanted the Encore, I just didn't feel comfortable with making changes to it. I then chose a white one that already had the blind spot but it was a step up from what I had ,so I really expected to pay more for it but in the end the contract barely changed at all. Sandavol is the best dealership I've ever dealt with. Service also is the best! When I took the car back to have the keys reprogram-ed, they were having a little trouble, so rather than make me wait any longer, they came out and offered another new Encore to drive home. Outstanding !! More

Worked Hard to Find Us the Best Deal We were looking to get a 2017 GMC and they got us the best price and even found a GM discount from my employer that I didn't know was available. The s We were looking to get a 2017 GMC and they got us the best price and even found a GM discount from my employer that I didn't know was available. The salesman went well beyond expectations to make sure that we were more that satisfied with the purchase. I would have no problem driving the 90 miles again to get this good of service and price. More

Done right 3 times! Leased One truck on Thursday and they did me right, sent 2 friends and they did them right too! Simple easy and painless....Done Righteousness Leased One truck on Thursday and they did me right, sent 2 friends and they did them right too! Simple easy and painless....Done Righteousness More

Body Shop run away. Took my Yukon 2017 for a simple body shop repair, never ever again. Customer service was good but work poorly done. I want to save people a trip ther Took my Yukon 2017 for a simple body shop repair, never ever again. Customer service was good but work poorly done. I want to save people a trip there. More

Best Experience Ever It was extremely pleasant and easy; No Pressure. He made sure I knew how everything operated in the new vehicle; and that I was comfortable with the t It was extremely pleasant and easy; No Pressure. He made sure I knew how everything operated in the new vehicle; and that I was comfortable with the transition from the 2008 Enclave into the new Buick Envision. He excelled in the GM tradition of excellence. Additionally, I am so very thankful for the trade-in value Mr. Sandoval allowed for my vehicle. I look forward to continuing the servicing of my vehicle with Sandoval Buick. More

They do what they say they will do! After trying for 2 weeks to buy the new vehicle I had my heart set on I found one here. We called and spoke with Mike and he encouraged us to come on After trying for 2 weeks to buy the new vehicle I had my heart set on I found one here. We called and spoke with Mike and he encouraged us to come on up. We drove 5 hours and Mike was waiting on us with our car. The transaction was awesome! We were worried they would sell the car before we got there like another dealership did thinking we would "settle" for another... This company did what they said they would do... being a Real Estate Broker, that is the key to SUCCESS!! More

OUTSTANDING!!! My experience was outstanding. From the moment that I walked through the doors, the team at Sandoval made me feel welcomed and appreciated. My salesp My experience was outstanding. From the moment that I walked through the doors, the team at Sandoval made me feel welcomed and appreciated. My salesperson Robin Thomas was very knowledgeable and took her time helping me pick my perfect vehicle. The manager Rob Franks was extremely helpful and made the whole process a pleasure. I will certainly recommend Sandoval GMC to all of my friends and family. More

Just how auto buying times have changed. They hire the best salesmen. That don't put pressure on you. The only pressure I got was. Did I want some popcorn. It was hot. They hire the best salesmen. That don't put pressure on you. The only pressure I got was. Did I want some popcorn. It was hot. More

Auto Maintenance I've been getting my oil changed at Sandoval, and there was a simple recall in there too, and the service is great. It's been my experience that they I've been getting my oil changed at Sandoval, and there was a simple recall in there too, and the service is great. It's been my experience that they seem to roll out the red carpet from the moment I arrive and I will be returning to Sandoval in the future. It's a good feeling to own a Buick, and it's a good feeling taking her to Sandoval Buick/GMC for proper care. Buick Regal 2012, no issues to date. Thanks Sandoval More

Service is top shelf My daughter recently had a starting issue with 2014 Buick Verano, GM Roadside towed the car to Twin Buick GMC service dept refused to help her becaus My daughter recently had a starting issue with 2014 Buick Verano, GM Roadside towed the car to Twin Buick GMC service dept refused to help her because they were 1 hour from close, telling her she shouldn't drive it if it was the battery , a simple check that would take 10 minutes would have shown them a dead cell in the battery, instead they walk away left her wondering what to do. GM had car towed to Sandoval where Jeff in service was prompt, treated this young girl with respect , kept her informed and fixed the car promptly, she is a full time student at OSU and works and his great service allowed her to complete her obligations. If I was buying a car or needed service work done in the entire Columbus are I would do business with Sandoval and see Jeff in service. As for Twin Buick GMC drive right on bye as they do not care if you are having a problem. More