Lindsay Buick GMC - OH

Very disappointed in service I brought my car in to have brake pads put on, There was nothing wrong with it. No service lights were on. When I picked it up my Park Brake was no I brought my car in to have brake pads put on, There was nothing wrong with it. No service lights were on. When I picked it up my Park Brake was not working, so I brought it back. Now I have 3 service lights on ( Service Park brake, Service traction control system, Service Electronic Stability control system ) and my car is pulling hard to the right. ( I looked up the symbols in my owners manual. ) I trusted Sandoval service department. Now I know that was a mistake. I will never take my car there for service again More

Body Shop Repair 3/2019 I had my vehicle repaired in a more than timely fashion to my surprise! I was treated professionally with excellent customer service and care. My vehi I had my vehicle repaired in a more than timely fashion to my surprise! I was treated professionally with excellent customer service and care. My vehicle sustained relatively minor damage. The damage however, is very costly these days. I would like to have had a better seal around the fender well and mud flap.. Maybe time will seal the objects themselves, or maybe the clearcoat needs to dry? I have always been treated courteously and professionally and will continue to maintain my vehicles here. I started, by buying a new vehicle off of Len Immke Buick GMC from Tom McGovern. From 2011-to current time frame. LFMJR. More

The best waiting area in Columbus! The second best thing about Sandoval's service is the waiting area. It has comfortable chairs, distractions for the young ones, refreshments are alwa The second best thing about Sandoval's service is the waiting area. It has comfortable chairs, distractions for the young ones, refreshments are always fully stocked, and a comfortable temperature. The best thing is the respect, friendliness, and professionalism you get from the Sandoval staff. More

What service is supposed to be like The folks at Sandoval Buick GMC are no nonsense. Well maybe that’s not quite correct. They are knowledgeable, approachable, will listen to your prob The folks at Sandoval Buick GMC are no nonsense. Well maybe that’s not quite correct. They are knowledgeable, approachable, will listen to your problems and concerns , trustworthy, friendly and full of smiles - it’s not all hardcore business. But, they do take safety seriously You never pay for more than you need, and if they say you need it, they are correct. More

Great leasing experience! I have been going here for service for a few years and they have always been great. So, I decided to give them a try with my lease. We dealt with Ro I have been going here for service for a few years and they have always been great. So, I decided to give them a try with my lease. We dealt with Robert Long and he was great! He was Down to earth and worked hard to get me what I wanted. Inventory was low, but he still came through with what I wanted and within our budget! Highly recommend Sandoval Buick for purchasing, leasing, and service!!!! More

Good Experience....dealership cares about their reputation I've used this dealership for service for multiple GMC's that I have purchased for a couple of years now. I have had a couple of minor things (as yo I've used this dealership for service for multiple GMC's that I have purchased for a couple of years now. I have had a couple of minor things (as you do with all service), but they have always been willing to make it right...which shows me they care about their customers and their reputation. In my experience this isn't always the case with all dealerships (big and/or small). I would recommend them. More

Good customer service Very friendly staff. Cashier service desk the staff are great. Thank you for your wow service. I leave with a smile on my face every time my car w Very friendly staff. Cashier service desk the staff are great. Thank you for your wow service. I leave with a smile on my face every time my car was service. More

Brought 2018 Acadia Denali. Poor Service all the way around Bought 2018 Acadia. My have things changed. Very un-courteous staff. Had to take car in for minor fixes within a week. They tried to give me loane Bought 2018 Acadia. My have things changed. Very un-courteous staff. Had to take car in for minor fixes within a week. They tried to give me loaner from the use car lot, which had a bubble in tire, and very dirty. They told my son they did not have time to wash.. I just spent 50k and this is how I was treated. I declined the loaner, and borrowed my sons truck. Car had paint etching on delivery which was a real nightmare to get resolved. I gave up with them, and had the car detailed elsewhere. Each I came here in the past, it was always a week or two for a simple task. to have scheduled. Time is money, and I just don't have the time for this.. They really need to get there stuff together... Never had this experience at any other GM dealer. Twins Buick is where I have landed, and its like night and day. More

Service I needed an oil change. Unscheduled appointment, yet they were able to get me in. I also needed tires rotated and something else. They were able to ta I needed an oil change. Unscheduled appointment, yet they were able to get me in. I also needed tires rotated and something else. They were able to take care of everything that day. Wonderful service and the waiting room is excellent: coffee, newspaper, television, and folks to visit with. A very pleasant day. More

Bought a second Buick Our salesperson Wendy is marvelous. Knowledgeable, attentive to our needs, and friendly, Wendy is a large factor in the reason that our family owns tw Our salesperson Wendy is marvelous. Knowledgeable, attentive to our needs, and friendly, Wendy is a large factor in the reason that our family owns two Buick automobiles (Encore and Envision). The other vital factor is the quality of Buick. Everyone in the building was great and very welcoming. Even Mr. Sandoval came over to talk to us! We have been talking to our son about switching to a Buick. More