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Lincoln of Wayne - Service Center

Wayne, NJ

4.8
182 Reviews

182 Reviews of Lincoln of Wayne - Service Center

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April 19, 2021

They repaired everything that was wrong with my car gave me a loner car was in contact with me every step of the way they looked out for my intrest More

by jlpronto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Lincoln of Wayne responded

Thank you for the positive feedback. I am pleased to hear that our team was able to service your vehicle efficiently and that our loaner program was able to keep you on the road in the process! We are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 19, 2021

One week wait to see my suv but customer service was very attentive and they got me into a loner as soon one was available More

by Fclimofrank
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
May 06, 2021 -

Lincoln of Wayne responded

We apologize for any inconvenience we may have caused you on your most recent visit with us. I understand there was a delay in your appointment, our goal is always ensure effortless ownership for our guests. I would love the opportunity to speak with you directly to learn more about your experience and what we could have done to improve our services for you. Please feel free to contact me directly any time. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 31, 2021

Excellent customer experience, every time! Stephanie and Denis are always more than accommodating. Valet folks also very friendly and always on time. My issues were acknowledged, corrected, and covered unde More

by blehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Apr 07, 2021 -

Lincoln of Wayne responded

Thank you Mr. Lehman for the positive feedback. I am pleased to hear that Stephanie and Denis were able to make servicing your Continental effortless. We promise to always make every service interval be efficient and convenient for you. We truly appreciate your continued support and are grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 29, 2021

I have been a customer for 14 years . During that time, the level of service has been excellent. The staff is professional and all work was completed to expectations. There was a loaner vehicle provided du More

by kziggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Apr 07, 2021 -

Lincoln of Wayne responded

Thank you so much for your years of loyalty and support. I am pleased to hear that our team continues to meet your expectations and that our services helped keep things effortless for you. We appreciate you and hope to see you again soon! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 26, 2021

Came in for a new tire but ended up getting an oil change car cleaning - the car came back like brand new, running better than ever More

by Smolfetas42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rona Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Apr 07, 2021 -

Lincoln of Wayne responded

Thank you so much for the opportunity to assist! I am happy to hear that you were able to take advantage of our other services and that our Detail Shop had your car looking like brand new! We appreciate the support! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 25, 2021

As always it’s a pleasure to have work done at Lincoln of Wayne. The service that is provided for dropping the car off and having it returned to the house is great. More

by jspazante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Lincoln of Wayne responded

Thank you Mr. Spazante for trusting us to take care of your MKZ! I am pleased to hear that Denis and the Service team were able to assist. It is great to hear that you found our Pick up and Delivery Services to be convenient. We want to always ensure that servicing with us is effortless for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 25, 2021

I was greeted by the staff the moment I pulled my car in for my oil change appointment. My car was finished quickly. Thank you More

by Francesca Coss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Rossi, Christopher Catanzaro
Apr 07, 2021 -

Lincoln of Wayne responded

Thank you Francesca for your positive feedback and the opportunity to take care of your MKC in service! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 23, 2021

I can always trust the team at Lincoln of Wayne, have been going there for many years. Whenever I had an issue they resolved quickly, always can count on the team. More

by rashey259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilton Estrella, Stephanie Molfetas, Crystal Delucca
Mar 25, 2021 -

Lincoln of Wayne responded

Thank you so much for your years of trust and support. We truly appreciate the opportunity to assist and promise to always keep working hard for you here at Lincoln of Wayne! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 17, 2021

Their service department was Awesome! Steven kept us informed, our car had an electrical issue, car was towed to their dealership. They provided a brand new loaner, car was ready when they promised and More

by pgu522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 25, 2021 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and for the positive feedback. I am pleased to hear that we were able to address your concerns and that Stephen maintained communication along the way. We keep an entire fleet of new model Lincolns on hand for our guests because we believe in making sure servicing with us is always effortless. Thank you for your trust and support. We are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 11, 2021

The service was great, everyone was very nice in helping me.the loaner vehicle was great and the service price was good. Thanks your team More

by Hornet55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and for the positive feedback. We thank you for the opportunity to assist with servicing your vehicle. We strive to keep our guest experience effortless! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

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