181 Reviews of Lincoln of Wayne - Service Center
Excellent experience I have been a Lincoln of Wayne customer for close to twenty years. I continue to purchase and service my vehicles there because of their dedication to I have been a Lincoln of Wayne customer for close to twenty years. I continue to purchase and service my vehicles there because of their dedication to customer service and overall service excellence. I just recently took advantage of their pick up and delivery service high was perfect. They picked up and delivered my vehicle on schedule and provided text messages to inform me when the driver was on his way along with his eta. The work performed was perfect and my vehicle returned clean and beautiful. More
MKX Service Any enjoyable, fast, neat and courteous service experience. Great coffee and bagels also. My every need was inquired about and fulfilled. Thank Any enjoyable, fast, neat and courteous service experience. Great coffee and bagels also. My every need was inquired about and fulfilled. Thank you Brgds, Capt. Glenn Strathearn More
Dealership is terrific, no complaints. However 80.00 for an oil change is outrageous, I will not go back too expensive. I am a 10 year customer and they have now lost me. Too bad because I have a great sal an oil change is outrageous, I will not go back too expensive. I am a 10 year customer and they have now lost me. Too bad because I have a great salesman! However they made their choice snd I now make mine! More
I own a 2020 black label Aviator, this is the first vehicle that is so comfortable I enjoy driving, Lincoln of Wayne, the Service team, my Salesman Chuck, all very good and professional I would say exc vehicle that is so comfortable I enjoy driving, Lincoln of Wayne, the Service team, my Salesman Chuck, all very good and professional I would say excellent!. Keep up the excellent work More
Repair of a 2015 MKZ The personnel are professional and courteous. They repaired my MKZ after a different dealer spent 5 months making one failed attempt to repair it. I The personnel are professional and courteous. They repaired my MKZ after a different dealer spent 5 months making one failed attempt to repair it. It is a pleasure to do business with a dealer who is competent and honest. More
First oil change for my Lincoln MKC This was my first oil change at Lincoln of Wayne for my Lincoln MKC which I bought from them in 2019. They did a great job, The car was finished bein This was my first oil change at Lincoln of Wayne for my Lincoln MKC which I bought from them in 2019. They did a great job, The car was finished being worked on when they said it would be. They even ran it through a car wash before they gave it back. I really like the people at Lincoln of Wayne. They do a very good job concentrating on great customer service. More
3 months warraty service Its under warranty 3 months and I bought extra 2 yrs warranty ,and still I have to pay $ 550 for transmission leak last Wednesday and it will stop the Its under warranty 3 months and I bought extra 2 yrs warranty ,and still I have to pay $ 550 for transmission leak last Wednesday and it will stop the car More
Issue finally resolved with my 2016 MKZ Although it took two visits to resolve, your service department eventually repaired a problem with my 2016 MKZ. The problem was intermittent at first, Although it took two visits to resolve, your service department eventually repaired a problem with my 2016 MKZ. The problem was intermittent at first, so I understand why it was difficult to detect and I continued to drive the vehicle without any issues until the day a dashboard alarm went off. Your service department promptly made an appointment for me, scheduled me with a loaner, and I had the vehicle flat bedded to your facility. It only took a day this time to confirm the problem and provide results. Since the part was not in stock, the car needed to be there over the weekend, but because of the loaner I was not inconvenienced. My thanks to both Dennis, who attempted to resolve the intermittent issue on the first visit, and to Stephen for their hard work and dedication to making sure I was kept informed about the progress and in solving the mystery defect in the vehicle. More
Would never trust them The title says it all. Do your homework about these people if you decide to deal with this "stealer"ship. They do not treat all customers equal and a The title says it all. Do your homework about these people if you decide to deal with this "stealer"ship. They do not treat all customers equal and are not as honest and trustworthy as they like people to believe. Definitely do not recommend. More
Great Service, plain and simple.....went above and beyond for what I went in for. Made sure everything else was up to standard, plus I got a nice clean car back for what I went in for. Made sure everything else was up to standard, plus I got a nice clean car back More