Lincoln of Wayne - Service Center

Great dealership quality service department terrific sales department very friendly people clean environment both in the waiting room showroom and outside the building would recommend Lincoln of Wayne t sales department very friendly people clean environment both in the waiting room showroom and outside the building would recommend Lincoln of Wayne to anyone More

Wayne of Lincoln is a great dealership.I had leased a Lincoln MKC prior to purchasing my Corsier. Sales staff was great & service dept. is very attentive,always great service. I would recommend Lincoln Lincoln MKC prior to purchasing my Corsier. Sales staff was great & service dept. is very attentive,always great service. I would recommend Lincoln of Wayne to anyone. More

Everyone was great . It was a good experience.. They were very accommodating, when I dropped car off they had a loner car waiting for me. Thank you very accommodating, when I dropped car off they had a loner car waiting for me. Thank you More

Top notch service. On my last visit the complimentary car wash was horrible. This is the 1st time I have had a complaint in 3 years. I filled in their questionaire they send you after each service visit and wash was horrible. This is the 1st time I have had a complaint in 3 years. I filled in their questionaire they send you after each service visit and complained about the car wash. About a week later they called me and offered me a free detailing. They are always helpful and very accomodating. More

Excellent service excellent workers at all levels. They were very thorough about checking my concerns. Lucky fixed my media concerns when he picked up my cat were very thorough about checking my concerns. Lucky fixed my media concerns when he picked up my cat More

Excellent service, good communication, very respectful, always on time or they notify us of any delay, we would definitely recommend the dealership just from the excellent service. respectful, always on time or they notify us of any delay, we would definitely recommend the dealership just from the excellent service. More

Service was good BUT, the service was scheduled a week in advance to allow for recall parts to be ordered. Once in for 1 day service I had to call at the end of the day to be informed it was not done because advance to allow for recall parts to be ordered. Once in for 1 day service I had to call at the end of the day to be informed it was not done because the parts did not come in until late afternoon. The next day it was suppose to be done and a call during the afternoon had no return. After calling the receptionist I was informed that the car would not be ready until the next day. It’s not the 3 days that upset me, it is no call or return call for the status of the work being done. More

First time Lincoln owner--experience in Service is unacceptable. Having their flagship vehicle the Black Label Nav --Valet comes to your home to retrieve vehicle and leave loaner However whats hap unacceptable. Having their flagship vehicle the Black Label Nav --Valet comes to your home to retrieve vehicle and leave loaner However whats happens is if the Service Rep is inept at their job they dont call you once the car is at the shop. That is exactly what happened here. Car was at dealership for 7 days and what was fixed was a wire for screens and we did receive a call that car was ready and then delivered without fixing our primary concern. Bottom-line mickey mouse club More