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Lincoln of Wayne

Wayne, NJ

4.9
308 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 308 reviews

April 24, 2021

I absolutely love the service at Lincoln Wayne. The only negative is I had to wait 2 weeks for a loaner car. Just has an oil change. More

by dmgpiano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Molfetas
May 04, 2021 -

Lincoln of Wayne responded

We thank you so much for taking the time to leave us a review and apologize for the delay in scheduling on your most recent visit with us. We promise to make sure there is availability within our fleet more promptly on your next visit. We have recently made some enhancements to our fleet to ensure this is the case. Thank you again, we appreciate your support. If you ever need anything at all in the future please feel free to contact me directly. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9 700 x7226

April 23, 2021

We have been customers of Lincoln of Wayne for the past 8 years and wouldn't go anywhere else because of Wilton's help and professionalism. His knowledge and and understanding of vehicles and customer needs More

by billang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilton Estrella
May 04, 2021 -

Lincoln of Wayne responded

Mr. Ronzitti thank you on behalf of my family and our team for your years of continued support and for all of your kind words. Wilton is the best of the best. He has been with us for many years and every year his passion for our brand and our guests grows. I am so pleased that he has been able to help you and make your experiences so positive. I am also pleased to hear that Joe has been able to offer sound guidance in our Finance Department. We believe in an informative and transparent process both in sales and in finance. Thank you so much for trusting us with the referral of your friends. We promise we always earn this trust and exceed your expectations. Thank you again. Should you ever need anything at all, we are here for you. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 21, 2021

So I met Wilton when he and my dad came to my house in what is now my new car! It was a wonderful surprise. Since then Witon has been great, he treats you as if you've known each other for years. A week a More

by KurlySu
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wilton Estrella
May 04, 2021 -

Lincoln of Wayne responded

That is an exciting surprise! I am so pleased to hear that Wilton has made your ownership experience so positive. He is definitely dedicated to our guests and very passionate about our brand. We are a family here at Lincoln of Wayne and consider our guests an integral part of that family. It is that compassion and consideration that drive Wilton and our teams actions every day. We are always here for you. Congratulations again! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 21, 2021

We've been using this dealership for over a decade and the service and attention are impeccable. The cars are fabulous, and I've had many different models. Wilton, the salesman walked me through all the f More

by susansynnott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilton Estrella
May 04, 2021 -

Lincoln of Wayne responded

Congratulations Ms Synnott and thank you for your continued loyalty and support. We are very grateful to have you be part of our Lincoln of Wayne family. Wilton is the best, I am so happy to hear that he was able to make your new vehicle orientation fun and informative. That's our goal! We assure you, it is our pleasure to assist! Congratulations again! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 19, 2021

They repaired everything that was wrong with my car gave me a loner car was in contact with me every step of the way they looked out for my intrest More

by jlpronto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Lincoln of Wayne responded

Thank you for the positive feedback. I am pleased to hear that our team was able to service your vehicle efficiently and that our loaner program was able to keep you on the road in the process! We are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 19, 2021

One week wait to see my suv but customer service was very attentive and they got me into a loner as soon one was available More

by Fclimofrank
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
May 06, 2021 -

Lincoln of Wayne responded

We apologize for any inconvenience we may have caused you on your most recent visit with us. I understand there was a delay in your appointment, our goal is always ensure effortless ownership for our guests. I would love the opportunity to speak with you directly to learn more about your experience and what we could have done to improve our services for you. Please feel free to contact me directly any time. Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 19, 2021

Wayne Lincoln is the best dealership in the Tri-State area. I have leased all my Lincolns here for over 20 years now. The service is Fantastic and Matt my go to guy is always very friendly and service or More

by samtheman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos
Jun 04, 2021 -

Lincoln of Wayne responded

Thank you for your years of support and for your positive feedback. Matt is definitely passionate about the MKZ so I am sure he enjoys those conversations as well. I am pleased to hear that Maria helps make your visits with us effortless. She is dedicated to our guest experience and passionate about our brand. We are truly grateful for your commitment to us and your willingness to recommend us! Thank you again, We appreciate you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 15, 2021

I have been a satisfied customer for years and all of my automotive needs are always met with professionalism my last lease was a 2019 mkc last year and I am completely happy with the car. I must say how W More

by Disabled veteran 1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilton Estrella
May 07, 2021 -

Lincoln of Wayne responded

Thank you Mr. Hubbard for your positive feedback and continued support. Wilton is one of the best. He has been with my family for many years now and we hope for many more to come! Our culture is rooted in building relationships for life. We feel that sets the tone for all of our interactions considering these relationships are genuine and never transaction based. Thank you again, we appreciate you and are very grateful to have you be part of our Lincoln of Wayne family! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

April 02, 2021

Outstanding customer service! Matt Georgatos and Maria Federico make the buying/servicing experience amazing and so easy. Thank you both so much for all that you to help the customer! More

by SSD0909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Georgatos
Apr 07, 2021 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback! I am so happy to hear that Matt and Maria were able to help make your experience with us effortless. They are very passionate about our guest experience and genuinely care for every detail along the way. We truly appreciate your support and are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

March 31, 2021

Excellent customer experience, every time! Stephanie and Denis are always more than accommodating. Valet folks also very friendly and always on time. My issues were acknowledged, corrected, and covered unde More

by blehman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Apr 07, 2021 -

Lincoln of Wayne responded

Thank you Mr. Lehman for the positive feedback. I am pleased to hear that Stephanie and Denis were able to make servicing your Continental effortless. We promise to always make every service interval be efficient and convenient for you. We truly appreciate your continued support and are grateful to have you be part of our Lincoln of Wayne family. We are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

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