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Lincoln of Wayne

Wayne, NJ

4.9
308 Reviews
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1910 State Route 23

Wayne, NJ

07470

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Showing 308 reviews

July 06, 2021

Professional service and quality knowledge. Was able to schedule service and receive a loaner car while my Lincoln 2019 MKC was being serviced. Received a call when the service was completed and picked up More

by JoeS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas, Crystal Delucca
Jul 16, 2021 -

Lincoln of Wayne responded

Thank you for the positive feedback and for the opportunity to take care of your 2019 MKC! We truly appreciate your support. We are always here for you! Live well and be happy Peter Spina Jr - VP & GM Lincoln of Wayne 973-696-9700 x7226

June 29, 2021

Always honest....always dependable.....always do the job they say they are doing......tell you what it's gonna cost before they do the repair More

by prettjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Jul 06, 2021 -

Lincoln of Wayne responded

Thank you so much for the 5 stars and positive feedback. We believe an informative and transparent repair process is the only way. This way our guests and our team have peace of mind and confidence! We appreciate you and your support. We are always here for you! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 24, 2021

Very professional and courteous staff. The waiting time we a bit excessive. More

by dmbarna21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Lincoln of Wayne responded

Thank you for the kind words! I apologize that you felt the wait was excessive. We offer services such as Pick up and Delivery, Complimentary Loaner Vehicles, and Shuttle Services to keep our guests on the move. Please let me know if there is ever anything I can do to assist with scheduling these for you. Time is our most valuable asset, we want to preserve yours! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 22, 2021

Wilton always knows his returning clients by name and treats us with respect snd compassion he goes out of his way to make the transaction fast and easy Everyone at the dealer is friendly and accommoda More

by docb135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria, Wilton Estrella
Jul 06, 2021 -

Lincoln of Wayne responded

Thank you so much for your kind words! My family and our team are blessed to have such amazing support. I am pleased to hear that Wilton always took good care during your leases experiences. He is the best! I am also happy top hear that our Pick up and Delivery services and complimentary loaner vehicles helped make your ownership process effortless! We are always here for you. We appreciate you, thank you again for your support. Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 11, 2021

You can not complain about the way you are treated when your car is being serviced. They are upfront about how long it will take. More

by CHeiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevyn Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Molfetas
Jul 06, 2021 -

Lincoln of Wayne responded

Thank you for the 5 stars! We appreciate the feedback and support. Our team understands the importance of a transparent repair process. I am happy to hear that you were satisfied! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 09, 2021

We have been going to Lincoln of Wayne for more of 40years, it has always been a pleasure doing business with you. Make good friends ,like Steve n Debbie.I’m looking for a new car,let’s make a deal ok More

by Llorenzo530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chirico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Lincoln of Wayne responded

Our family and our team are very grateful for the decades of loyalty and support! We are always here for you, you know that! Hope to see you soon! Live well and be happy Peter Spina Jr - Executive Vice President Lincoln of Wayne 973-696-9700 x7226

June 07, 2021

First experience at Lincoln of Wayne and it was great. Went in to purchase my leased car which i had purchased from another Lincoln dealership that is now closed and they took great care of me. Curtis Mie More

by GMCnewbie
Recommend Dealer
Yes
Employees Worked With
Joe Cucuzza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Miezeiewski
Jun 09, 2021 -

Lincoln of Wayne responded

Thank you so much for the positive feedback. I am pleased to hear that Curtis and the team were able to assist with your lease end purchase. We appreciate the opportunity and are always here for you in the future. We offer Pick up and Delivery services for any maintenance and warranty repair as well! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

June 05, 2021

I’ve been a Lincoln customer for years and all my dealings have been with Lincoln of Wayne and I am very happy with the sales service and body shop More

by Jlatrecchia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Federico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilton Estrella, Stephanie Molfetas
Jun 07, 2021 -

Lincoln of Wayne responded

Thank you so much Mr. Latrecchia for your years of support and dedication to our brand. We are very grateful for you and for the opportunity to assist with your MKZ! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

May 31, 2021

Not happy with my service for the first time! Computer Not happy with my service for the first time! Computer not cleared, screen cleared, tires not equal with air, seats not cleaned Not a good service More

by michellejvolpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denis Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Lincoln of Wayne responded

Thank you Ms Volpe for bringing this to our attention. I appreciate you giving us the opportunity to pick it up today and take care of everything. We are always here for you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne - 973-696-9700 x7226

May 28, 2021

Amazingj Dealership from Sales to Service Dept, Wilton in Sales always provides great service e and professionalism. The Service Department has been top notch reliable More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Spina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilton Estrella, Stephanie Molfetas
Jun 04, 2021 -

Lincoln of Wayne responded

Thank you so much for your positive feedback! Wilton is the best, very passionate about our brand and dedicated to our guests. I am pleased to hear that the team in Service takes good care as well! We appreciate you! Live well and be happy Peter Spina Jr - General Manager Lincoln of Wayne 973-696-9700 x7226

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