Lincoln of Melbourne

Took almost 30 days to purchase the car for cash. i am STILL not in possession yet even though they have a 5k deposit and signed docs. has consumed my entire day for 21 days! horrible response. horri i am STILL not in possession yet even though they have a 5k deposit and signed docs. has consumed my entire day for 21 days! horrible response. horrible finance department to prepare the documents and respond. no client service. would not recommend. More

Took car for general service. Was told I needed 4 new tires and was quoted $1,500.00. Told them no. They eventually gave me another quote around $1,000.00. I got a second opi Was told I needed 4 new tires and was quoted $1,500.00. Told them no. They eventually gave me another quote around $1,000.00. I got a second opinion. Was told my tires were fine. I didn't need them. Will never go back. More

I had car gone through for trip home, was told need tires and brakes. Car only had 23 thousand miles. Told them no way . They said really needed done before my road trip. I got home had car gone through and and brakes. Car only had 23 thousand miles. Told them no way . They said really needed done before my road trip. I got home had car gone through and everything thing was fine. Called them on this never heard back. Will never take my car there again More

I can not say enough good about my experience with the service dept. Harrison is my service advisor he was knowledgeable and very informative. I had an electrical issue with my Lincoln and as you know th service dept. Harrison is my service advisor he was knowledgeable and very informative. I had an electrical issue with my Lincoln and as you know that is always a challenge. The service department did an outstanding job for me. More

Beth was very knowledgeable and informative. We were extremely happy to have met her and will always appreciate any interaction we have with her We were extremely happy to have met her and will always appreciate any interaction we have with her More

Bought the vehicle from Lincoln Melbourne. Over $75k purchase when picked up vehicle they specifically said they had two keys. However they gave only key and a digital card. The claim when ask Over $75k purchase when picked up vehicle they specifically said they had two keys. However they gave only key and a digital card. The claim when asked at time of delivery/pick up was the vehicle only has one key and card and that the card is seen as a "2nd key". This is later found upon leaving Lincoln, and visiting a BMW Facility for issue of some features not able to be utilized, that this was not be correct. A replacement 2nd key is now going to run close to $600-$900 for a vehicle purchased without Lincoln not properly notifying of this issue prior to closing sale. We have called sales person number of times and have not been given any call back to try to get a solution. Buyers beware. More

The service department and all staff are friendly and responsive to your needs/concerns. They are punctual and dependable. Highly recommend this dealership. responsive to your needs/concerns. They are punctual and dependable. Highly recommend this dealership. More

Professional, great service, knowledgeable and. Great people to deal with. Had no issues what so ever Great people to deal with. Had no issues what so ever More

Purchased 6, my last. Very rude sales force. Not the same since change ownership. Will not use this dealership again Very rude sales force. Not the same since change ownership. Will not use this dealership again More