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Lincoln of Cutler Bay - Service Center

Miami, FL

4.6
114 Reviews

114 Reviews of Lincoln of Cutler Bay - Service Center

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May 01, 2024

I worked with Will Hallstrom (service advisor). He was an excellent communicator and great with his service! More

by ralph29
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

April 29, 2024

Kudos to Roberto and Jesus for making the purchasing experience so easy and enjoyable. Both of them did everything possible to accommodate our needs and we left with our new car. More

by ciscomartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2024

Nice attention but the waiting time was long. (because it was supposed to take 30 mi and I waited for around two hours). More

by ZUSVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

I am very satisfied with the service received at Lincoln Cutler Bay. Yolanda has been great, and the driver was very kind. Everything very professional. Thank you. More

by MARIA47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Calvo Bazzani
April 17, 2024

Excellent and on time as promised. Very courteous and transparent. Couldn't ask for more honestly. More

by Dr. Rich
Recommend Dealer
Yes
Employees Worked With
I don't remember
April 12, 2024

Excellent communication with Yolanda, exceptional customer service skills, will recommend her and the dealership to my friends More

by subman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

The Service Workshop needs to improve the quality of their services. I have had a bad experience in my warranty claim service. More

by MGALLARDO1230
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Yolanda was very tentative to my needs. She answered all my questions. She was very professional More

by Fgalo001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Súper Maravilloso toda la atención prestada desde que llegas hasta que te vas con o sin carro para ninguna de las dos opciones hay diferencia More

by LAZARALORITES94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto ⭐️⭐️⭐️⭐️
April 10, 2024

Nice guy, could tell me why the engine light came on. Did say the knocking noise the engine make a” should fix itself”. Hahaha. What. Terrible. More

by ALBERTMARURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yhoan A Llorens
3.0
This rating includes all reviews, with more weight given to recent reviews.
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