Lincoln of Cutler Bay - Service Center

Lincoln of Doral was the worse experience I have ever encounter. But Lincoln Of Cutler Bay was exceptional specially with the encounter of the service manager and service advisor. I will continue taking encounter. But Lincoln Of Cutler Bay was exceptional specially with the encounter of the service manager and service advisor. I will continue taking my car to Yolanda. Thank you for the awesome experience. More

Yolanda was extremely attentive and helpful, she made sure to keep me updated as my car was being serviced. sure to keep me updated as my car was being serviced. More

It’s a great service they do a quality service and a great price thanks for your services great price thanks for your services More

She has always been very accommodating and patient, always listens to my concerns regarding the car and addresses the issues whenever possible. always listens to my concerns regarding the car and addresses the issues whenever possible. More

Andres keeps me well informed of my repair status. Very pleased with his assistance. Lincoln of cutler bay is my preferred service center. Very pleased with his assistance. Lincoln of cutler bay is my preferred service center. More

From Will who tried to schedule my appointment as quickly as possible based on availability, to Yolanda who took great care of me, clearly explaining everything and giving me all the options available for se as possible based on availability, to Yolanda who took great care of me, clearly explaining everything and giving me all the options available for servicing my 2023 Lincoln Navigator, everything was great. I could not receive better service and I am very happy not only for the treatment, but for the efficiency and speed in which the service was performed on my vehicle. Thank you to all the staff! More

Lincoln of Cutler Bay was very professional, provided fast and excellent service! I was able to receive my service through the mobile van service, and my technician Glenn was amazing! He kept in contact fast and excellent service! I was able to receive my service through the mobile van service, and my technician Glenn was amazing! He kept in contact me with about his arrival and provided above and beyond service! I am also vert pleased with Lincoln of Cutler Bay overall! Everyone I spoke with was so helpful and professional! I am very happy with the service I received - thank you! More

EVERYONE I DEALT WITH WAS VERY PROFESSIONAL, KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS. EXCELLENT CUSTOMER SERVICE. KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS. EXCELLENT CUSTOMER SERVICE. More

My interaction with Ms. Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Inste Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Instead, she orchestrated a seamless experience by arranging for a loaner vehicle to be delivered to me and coordinating the transportation of my car to the dealership by another employee. Throughout the process, Yolanda's professionalism and dedication to customer satisfaction were unmistakable. Despite not being physically present, she ensured that every aspect of the transaction was executed with precision and care, minimizing any inconvenience on my part. Yolanda's communication skills were instrumental in facilitating a smooth experience. She kept me informed at every stage, ensuring transparency and clarity in all interactions. Her proactive approach and attention to detail reassured me that my vehicle was in capable hands. While Yolanda did not personally drive my car to the dealership, her commitment to providing exceptional service was evident throughout the entire process. Her willingness to coordinate every detail, even in her absence, underscores her dedication to ensuring a positive customer experience. In summary, my encounter with Yolanda Guerrero exemplifies the epitome of outstanding customer service. Her professionalism, attention to detail, and commitment to exceeding expectations make her an invaluable asset to Lincoln of Cutler Bay. I wholeheartedly recommend her to anyone seeking a personalized and hassle-free car service experience. Regards, Dr. Orlando Rivero More