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Lincoln of Cutler Bay - Service Center

Miami, FL

4.5
121 Reviews

121 Reviews of Lincoln of Cutler Bay - Service Center

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October 05, 2024

Atentamente : quien pueda interesar estoy satisfecha con servicio que la Lincoln de Cutler Bay a brindado. A mi auto gracias. More

by CARMENALEXISPARDO74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanjurjo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

October 05, 2024

Atenta mente : estoy satisfecha con el servicio de mantenimiento q han prestado a mi auto. En Lincoln Cutler Bay More

by CARMENALEXISPARDO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar! ¡Cuidarse!

October 04, 2024

Servicio my bueno no tengo palabras muchas gracias, no dudaré en llevar a servicio la próxima vez More

by jnavas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si hay algo más que podamos hacer para ayudarle, ¡háganoslo saber! ¡Cuidarse!

September 16, 2024

Had two recalls during August. On the first one I requested to check the AC. It was not done. For the second, requested a copy of what was done. Never received. Sometimes, whe More

by CSEGRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andriana in service
September 15, 2024

Excelente atención al cliente , he comprado 2 autos en este dealer y quedé muy satisfecha , pienso ir por un tercero More

by MILADYSCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Lincoln of Cutler Bay responded

Hola, nos complace saber que todo se completó a su satisfacción. Buen viaje.

September 12, 2024

As usual Lincoln of Cutler Bay exceeded my expectations, Yolanda, Isidora and everyone you come contact with is professional and knowledgeable. More

by marlene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

September 11, 2024

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by INDY.ROLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 13, 2024 -

Lincoln of Cutler Bay responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (786) 857-5000 at your earliest convenience. We hope to hear from you soon.

August 25, 2024

Never got feedback from dealer regarding the issue… the issue of the vehicle still persists. The audio app goes off and can’t hear the radio, nor the phone, nor Sirius. This problem happens every other wee More

by ROSILE2001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

I was under the impression that the black label vehicle lease included the standard maintenance, but I was surprisingly incorrect and disappointed. More

by Acuadros123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever answered the phone.
Aug 23, 2024 -

Lincoln of Cutler Bay responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact us at (786) 857-5000 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

August 07, 2024

not honest. Very uncommunicative. Took too long to do job. For Lincoln was a bad experience More

by rogdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yolanda Guerrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Lincoln of Cutler Bay responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.