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123 Reviews of Lincoln of Cutler Bay - Service Center
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March 18, 2025
Everything about this place was a red flag from when the salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are salesman said i couldn’t test drive it. After getting the car they don’t want to help fixing it even when i offered to pay. Stay away! Red flags are there More
by Cissiethevirgo25
Employees Worked With
Other Employees :
Isadora, Sebastian Fernandez, Rolando Pedraja Jr
February 10, 2025
Very grateful for the service received. I urgently needed a part for my car, which I didn't even know the name of. The associate Monica in parts was very efficient and professional. I manag I urgently needed a part for my car, which I didn't even know the name of. The associate Monica in parts was very efficient and professional. I managed to get my part in record time and at an excellent price. I am very pleased with the service. I highly recommend it and will continue buying all the parts I need from this place. Thank you Monica. More
by Jorge
Employees Worked With
Monica
January 08, 2025
We had a bad experience in Doral and since we took a chance in Cutler bay it totally changed our perception of Lincoln. Mairym from the service center went above and beyond to make sure we figure out wh chance in Cutler bay it totally changed our perception of Lincoln. Mairym from the service center went above and beyond to make sure we figure out what's wrong with our car. She even assisted us to get a loaner while we wait for our car to be fixed. She kept us updated and well informed. Mairym was very competent and helpful. We won't go to any other brach since Cutler bay have met all our expectations. More
by Rhamar Seastres
Employees Worked With
Mairym service advisor
December 28, 2024
Totally awesome and experience and truly appreciated everything they did for me- highly recommended! 💯 😁 thank you again! everything they did for me- highly recommended! 💯 😁 thank you again! More
by samdesignercakes
Verified CustomerEmployees Worked With
December 16, 2024
The service was impeccable! Always responsive, proper, thoughtful, professional and knowledgeable. They had my needs in mind throughout the process, priceless! Always responsive, proper, thoughtful, professional and knowledgeable. They had my needs in mind throughout the process, priceless! More
by marlene14
Employees Worked With
Isidora
December 15, 2024
The customer service I received at the service department was horrible. My car was under warranty and they tried to charge me $600 to for repair. When I brought to their attention that this was under warrant was horrible. My car was under warranty and they tried to charge me $600 to for repair. When I brought to their attention that this was under warranty my service advisor acted like she didn't know. Shouldn't she know this information. Then when they repaired the issue, only one shock was repaired under warranty but when I was going to pay out of pocket they told me two shocks needed to be repaired. I'm not sure what type game these service advisors are playing but they need more training on every aspect of their job. I'm very dissatisfied and really considering purchasing another vehicle from another maker. More
by EWOODS82
December 13, 2024
The service manager Will went above what was necessary to make sure I was satisfied. make sure I was satisfied. More
by jjacksonj
Employees Worked With
December 09, 2024
For some reason, the e-mail survey referenced unknown 11/25/2024. Mobile service was, about, 10 days earlier. Only know names of Will and Victor. Do not post. 11/25/2024. Mobile service was, about, 10 days earlier. Only know names of Will and Victor. Do not post. More
by GF
December 04, 2024
Todo excelente , muy buen servicio , puntuales y responsable y amable , todo muy profesional , un poco demorado el alquiler del auto responsable y amable , todo muy profesional , un poco demorado el alquiler del auto More
by CRUZ.MITCHEL
December 04, 2024
I did my oil chage i have a scru in my tire the do ready good job thanhs good job thanhs More
by raywer rivas
Employees Worked With
