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Lincoln of Cutler Bay - Service Center

Miami, FL

4.6
112 Reviews

112 Reviews of Lincoln of Cutler Bay - Service Center

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November 15, 2024

Great people, great service Will recommend to all my friends and family members. Thank you More

by empj2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren, Isadora
November 13, 2024

Outstanding dealer and service department is second to none! Best quality work of any dealer and I'll be getting another Lincoln for sure when this lease expires next October. More

by knicks9692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2024

Excellent Service since the moment you put foot on the door! My expectations were above and beyond! More

by yarekhany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Perez Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa, Ortiz
Nov 13, 2024 -

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

Service call and service was quick, convenient and friendly. I am pleased with how it was handled. More

by Laura C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t know service tech name
Nov 08, 2024 -

Lincoln of Cutler Bay responded

Hi Laura, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 01, 2024

Excelente servicio del taller y del departamento de Partes, Mónica excelente persona , muy cordial y eficiente . More

by Azulitaindigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Perez Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Las muchachas has de Partes.
Nov 08, 2024 -

Lincoln of Cutler Bay responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

October 23, 2024

Excellent work! Very happy with the prompt service. Thanks, for the TLC. Definitely would recommend. More

by PONDAANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In house service!!
Nov 06, 2024 -

Lincoln of Cutler Bay responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 15, 2024

I would like to say a big thank you to will for getting my Ford F150 fix and for having my truck wash and clean excellent customer service and staff was great to would I come back absolutely! Thank you More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Lincoln of Cutler Bay responded

Hi Mary, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 07, 2024

Todo muy bien, muy buen servicio muy buena atencion y volveria a ir con ellos More

by carlosfeblesperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡nos alegra haber podido hacer que tu experiencia sea positiva! Si tienes alguna necesidad o pregunta adicional, ¡estaremos encantados de ayudarte! ¡Buen viaje!

October 06, 2024

If there was a “no star” option that’s what I would pick! This has been the worse experience I’ve ever had dealing with a dealership. The service department stinks! My car still hasn’t been fully fixed after More

by Gerveline Fedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department
Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hi Gerveline, we are so disappointed to learn of this situation you have described. Here at Lincoln of Cutler Bay (11373), we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (786) 857-5000 to discuss ways we can better serve you in the future.

October 06, 2024

I have found the service managerr Will, to be the saving grace for this dealerships service departmement. I have found Diane in the parts depatment to do a litle extra for customers (me). Generally the se More

by HOWGRUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

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