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Lincoln of Cutler Bay
Miami, FL
177 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time.
Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget.
No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 177 reviews
May 04, 2024
My interaction with Ms. Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Inste Yolanda Guerrero from Lincoln of Cutler Bay in Florida left an indelible impression on me, despite not meeting her in person at the dealership. Instead, she orchestrated a seamless experience by arranging for a loaner vehicle to be delivered to me and coordinating the transportation of my car to the dealership by another employee. Throughout the process, Yolanda's professionalism and dedication to customer satisfaction were unmistakable. Despite not being physically present, she ensured that every aspect of the transaction was executed with precision and care, minimizing any inconvenience on my part. Yolanda's communication skills were instrumental in facilitating a smooth experience. She kept me informed at every stage, ensuring transparency and clarity in all interactions. Her proactive approach and attention to detail reassured me that my vehicle was in capable hands. While Yolanda did not personally drive my car to the dealership, her commitment to providing exceptional service was evident throughout the entire process. Her willingness to coordinate every detail, even in her absence, underscores her dedication to ensuring a positive customer experience. In summary, my encounter with Yolanda Guerrero exemplifies the epitome of outstanding customer service. Her professionalism, attention to detail, and commitment to exceeding expectations make her an invaluable asset to Lincoln of Cutler Bay. I wholeheartedly recommend her to anyone seeking a personalized and hassle-free car service experience. Regards, Dr. Orlando Rivero More
by ORIVERO01
Verified Customer
May 01, 2024
Súper profesional y excelente atención. Siempre me siento VIP con ustedes y hasta hoy no tengo queja . Gracias Siempre me siento VIP con ustedes y hasta hoy no tengo queja . Gracias More
by mauromoralesr
Employees Worked With
May 01, 2024
Excellent dealership appearance friendliness knowledge of vehicles highly recommend everyone is friendly polite Salesperson Eduart Torres is great helpful in every aspect vehicles highly recommend everyone is friendly polite Salesperson Eduart Torres is great helpful in every aspect More
by marilynam0712
Employees Worked With
May 01, 2024
I worked with Will Hallstrom (service advisor). He was an excellent communicator and great with his service! He was an excellent communicator and great with his service! More
by ralph29
May 01, 2024
The dealership provided a seamless and professional experience. Working with Kevin Cruz was a great experience. He went above and beyond to find a vehicle to meet all our requests and wants. The dealer experience. Working with Kevin Cruz was a great experience. He went above and beyond to find a vehicle to meet all our requests and wants. The dealership at no point was pushy or overbearing. I would definitely continue to work with in the future. More
by vrojas0209
April 29, 2024
Kudos to Roberto and Jesus for making the purchasing experience so easy and enjoyable. Both of them did everything possible to accommodate our needs and we left with our new car. experience so easy and enjoyable. Both of them did everything possible to accommodate our needs and we left with our new car. More
by ciscomartinez
April 23, 2024
Nice attention but the waiting time was long. (because it was supposed to take 30 mi and I waited for around two hours). (because it was supposed to take 30 mi and I waited for around two hours). More
by ZUSVA
Employees Worked With
April 18, 2024
First we were very impressed with the facility. Luxurious and funtional. Then we met Jean Pierre. Quite a gentleman and a skilled sales person. He and the manager accommodated us to a great extent. Luxurious and funtional. Then we met Jean Pierre. Quite a gentleman and a skilled sales person. He and the manager accommodated us to a great extent. This Lincoln is our fourth one. We plan to continue purchesing L Eduardo More
by ACLESRMD5160
April 17, 2024
I am very satisfied with the service received at Lincoln Cutler Bay. Yolanda has been great, and the driver was very kind. Everything very professional. Thank you. Cutler Bay. Yolanda has been great, and the driver was very kind. Everything very professional. Thank you. More
by MARIA47
