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Lincoln of Cutler Bay

Miami, FL

4.7
177 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time. Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget. No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
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11020 SW 186th St

Miami, FL

33157

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Showing 177 reviews

May 16, 2024

It’s a great service they do a quality service and a great price thanks for your services More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Lincoln of Cutler Bay responded

Hello Pedro, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 14, 2024

She has always been very accommodating and patient, always listens to my concerns regarding the car and addresses the issues whenever possible. More

by X20TINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver who delivered the loaner and picked up my car and returned my car
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

May 13, 2024

Amazing dealership. Will recommend to all my friends and family. Excellent customer service. Salesman was great More

by Lissette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, sales manager
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi Lissette, thank you so much for your positive comments about Lincoln of Cutler Bay (11373)! We do hope we can be of assistance in the future. Take care!

May 10, 2024

EVERYONE I DEALT WITH WAS VERY PROFESSIONAL, KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS. EXCELLENT CUSTOMER SERVICE. More

by jcsarchitect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nayla Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDRES PONCE DE LEON (SERVICE), YERIDENIA LEMUS & LUIS DEL SOL (PICKUP)
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 10, 2024

Wonderful experience. Team incredible. Very professional. 100 % recommended. Cristian, the manager don’t have words to describe his work, amazing, you feel are in family. More

by NEWACCESSBEHAVIOR2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduart Torres Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 10, 2024

Andres keeps me well informed of my repair status. Very pleased with his assistance. Lincoln of cutler bay is my preferred service center. More

by pennyepenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 10, 2024

From Will who tried to schedule my appointment as quickly as possible based on availability, to Yolanda who took great care of me, clearly explaining everything and giving me all the options available for se More

by IVETTEGI87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2024

There’s no better experience when buying a car. The atmosphere and the attention by everyone was exceptional. Would be proud to recommend them to all my friends and family. More

by CARLOS85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian and Moises
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 10, 2024

Lincoln of Cutler Bay was very professional, provided fast and excellent service! I was able to receive my service through the mobile van service, and my technician Glenn was amazing! He kept in contact More

by Peter S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn
May 22, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

May 09, 2024

Rapida y profesional atencion por el vendedor EDuard Torres y el finansista, el dealer tiene muchas opciones de ntrega inmediata More

by RREYESJR01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduart Torres Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lincoln of Cutler Bay responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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