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Lincoln of Cutler Bay

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
196 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can ...
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11020 SW 186th St

Miami, FL

33157

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Showing 196 reviews

September 15, 2024

Excelente atención al cliente , he comprado 2 autos en este dealer y quedé muy satisfecha , pienso ir por un tercero More

by MILADYSCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolando Pedraja Jr
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Sep 21, 2024 -

Lincoln of Cutler Bay responded

Hola, nos complace saber que todo se completó a su satisfacción. Buen viaje.

September 12, 2024

As usual Lincoln of Cutler Bay exceeded my expectations, Yolanda, Isidora and everyone you come contact with is professional and knowledgeable. More

by marlene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
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Sep 20, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

September 11, 2024

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by INDY.ROLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 13, 2024 -

Lincoln of Cutler Bay responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (786) 857-5000 at your earliest convenience. We hope to hear from you soon.

September 10, 2024

no tengo mucho tiempo para escribir review lo que tengo que decir es que en esta localización brindan un excelente servicio More

by MCGOMEZ99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Figueroa Principe
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Sep 13, 2024 -

Lincoln of Cutler Bay responded

Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. En Lincoln of Cutler Bay (11373), valoramos a nuestros clientes y esperamos verlo en su próxima visita. ¡Cuidarse!

September 03, 2024

I want to give a special thanks to Jean-Pierre for working patiently with me and help me select my new vehicle. He was also able to get the best financial option for this year's Nautilus. I was happy More

by Patricia Vallejo
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
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Sep 06, 2024 -

Lincoln of Cutler Bay responded

Hi Patricia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 26, 2024

Great attention and good advices. Jean Pierre took the time to answer all our questions and helped us making a choice. More

by Seb79
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
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August 25, 2024

Never got feedback from dealer regarding the issue… the issue of the vehicle still persists. The audio app goes off and can’t hear the radio, nor the phone, nor Sirius. This problem happens every other wee More

by ROSILE2001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
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August 18, 2024

I was under the impression that the black label vehicle lease included the standard maintenance, but I was surprisingly incorrect and disappointed. More

by Acuadros123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever answered the phone.
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Aug 23, 2024 -

Lincoln of Cutler Bay responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact us at (786) 857-5000 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

More
August 17, 2024

This was an incredibly good shopping experience at Lincoln of Cutler Bay. Jean-Pierre was a professional salesman and I would highly recommend him. His attention to detail before and after the sale w More

by Tobiasjoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon, Sebastian Fernandez, Rolando Pedraja Jr
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Sep 06, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 13, 2024

The salesman was awesome. No extra pressure some back-and-forth with the manager, and if they could reduce the amount of paperwork, it would be great More

by j
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon, Rolando Pedraja Jr
Report | Print
Aug 16, 2024 -

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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