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Lincoln of Cutler Bay

Miami, FL

4.7
177 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time. Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget. No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
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11020 SW 186th St

Miami, FL

33157

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Showing 177 reviews

August 13, 2024

The salesman was awesome. No extra pressure some back-and-forth with the manager, and if they could reduce the amount of paperwork, it would be great More

by j
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pedraja Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 07, 2024

not honest. Very uncommunicative. Took too long to do job. For Lincoln was a bad experience More

by rogdawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yolanda Guerrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Lincoln of Cutler Bay responded

Hello, we are so disappointed to learn of this situation you have described. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

August 07, 2024

Excellent work. It was easy and fast. I have a good experience for the first time. Thanks More

by GUTIKARINA73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 29, 2024

My husband and I went in to test drive one of their used cars. We were greeted with great professionalism and knowledge not only of the model we were considering but of cars in general. Jean-Pierre, the sal More

by Elizabeth.guirado
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Lincoln of Cutler Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 27, 2024

Jean Pierre is a very nice and knowledgeable representative that is trust worthy to do business with More

by rrosa22
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

July 22, 2024

EXCELLENT AND COURTEOUS SERVICE. Car delivered when promised. Service advisor very knowledgeable. Always go there More

by Mcarlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 16, 2024

I had great experience. All the stuff was very polite and welcoming, Especially Jean Pierre my salesman. JP took time to Answer all my questions. No Games, No pushing. More

by Lenamor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 15, 2024

Absolute great serving and sales team. The sales process was smooth, efficient and the sales associate was very knowledgeable and friendly More

by mark.jannone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Lincoln of Cutler Bay (11373), we value our customers and we look forward to seeing you on your next visit. Take care!

July 10, 2024

I brought my car in for service. The service advisor, Andres, immediately scanned my vehicle into the system, reviewed my concerns, and took the car into the service work area. I was More

by Ayiti01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Ponce De Leon
Jul 12, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lincoln of Cutler Bay (11373)! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 09, 2024

My experience was quite good. They went above and beyond what I have expected them to do. More

by eric171w59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Ponce De Leon
Jul 10, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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