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Lincoln of Cutler Bay

Miami, FL

4.7
177 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time. Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget. No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
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11020 SW 186th St

Miami, FL

33157

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Showing 177 reviews

September 16, 2024

Had two recalls during August. On the first one I requested to check the AC. It was not done. For the second, requested a copy of what was done. Never received. Sometimes, whe More

by CSEGRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andriana in service
September 15, 2024

Excelente atención al cliente , he comprado 2 autos en este dealer y quedé muy satisfecha , pienso ir por un tercero More

by MILADYSCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Lincoln of Cutler Bay responded

Hola, nos complace saber que todo se completó a su satisfacción. Buen viaje.

September 12, 2024

As usual Lincoln of Cutler Bay exceeded my expectations, Yolanda, Isidora and everyone you come contact with is professional and knowledgeable. More

by marlene14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

September 11, 2024

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by INDY.ROLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 13, 2024 -

Lincoln of Cutler Bay responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (786) 857-5000 at your earliest convenience. We hope to hear from you soon.

September 10, 2024

no tengo mucho tiempo para escribir review lo que tengo que decir es que en esta localización brindan un excelente servicio More

by MCGOMEZ99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Figueroa Principe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Lincoln of Cutler Bay responded

Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. En Lincoln of Cutler Bay (11373), valoramos a nuestros clientes y esperamos verlo en su próxima visita. ¡Cuidarse!

September 03, 2024

I want to give a special thanks to Jean-Pierre for working patiently with me and help me select my new vehicle. He was also able to get the best financial option for this year's Nautilus. I was happy More

by Patricia Vallejo
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Lincoln of Cutler Bay responded

Hi Patricia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

August 26, 2024

Great attention and good advices. Jean Pierre took the time to answer all our questions and helped us making a choice. More

by Seb79
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Never got feedback from dealer regarding the issue… the issue of the vehicle still persists. The audio app goes off and can’t hear the radio, nor the phone, nor Sirius. This problem happens every other wee More

by ROSILE2001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

I was under the impression that the black label vehicle lease included the standard maintenance, but I was surprisingly incorrect and disappointed. More

by Acuadros123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whoever answered the phone.
Aug 23, 2024 -

Lincoln of Cutler Bay responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. Please contact us at (786) 857-5000 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

August 17, 2024

This was an incredibly good shopping experience at Lincoln of Cutler Bay. Jean-Pierre was a professional salesman and I would highly recommend him. His attention to detail before and after the sale w More

by Tobiasjoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

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