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Lincoln of Cutler Bay

Miami, FL

4.7
178 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time. Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget. No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
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11020 SW 186th St

Miami, FL

33157

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Showing 178 reviews

October 07, 2024

Todo muy bien, muy buen servicio muy buena atencion y volveria a ir con ellos More

by carlosfeblesperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡nos alegra haber podido hacer que tu experiencia sea positiva! Si tienes alguna necesidad o pregunta adicional, ¡estaremos encantados de ayudarte! ¡Buen viaje!

October 07, 2024

Jean-Pierre was very knowledgeable, super professional and upfront about everything. There weren't the usual games when it comes to car sales. Although I did not end up purchasing anything this time, Jean More

by S_DERASHRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2024

If there was a “no star” option that’s what I would pick! This has been the worse experience I’ve ever had dealing with a dealership. The service department stinks! My car still hasn’t been fully fixed after More

by Gerveline Fedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole service department
Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hi Gerveline, we are so disappointed to learn of this situation you have described. Here at Lincoln of Cutler Bay (11373), we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (786) 857-5000 to discuss ways we can better serve you in the future.

October 06, 2024

I have found the service managerr Will, to be the saving grace for this dealerships service departmement. I have found Diane in the parts depatment to do a litle extra for customers (me). Generally the se More

by HOWGRUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

October 05, 2024

Aquí en pueda interesar: atentamente. ..estoy satisfecha con el servicio que han dado. a mi auto en Mantenimiento de la Lincoln of cutler Bay .thank you More

by CARMENALEXISPARDO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. Esperamos poder servirle nuevamente! Cuidarse!

October 05, 2024

Atentamente : quien pueda interesar estoy satisfecha con servicio que la Lincoln de Cutler Bay a brindado. A mi auto gracias. More

by CARMENALEXISPARDO74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanjurjo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

October 05, 2024

Atenta mente : estoy satisfecha con el servicio de mantenimiento q han prestado a mi auto. En Lincoln Cutler Bay More

by CARMENALEXISPARDO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar! ¡Cuidarse!

October 04, 2024

Servicio my bueno no tengo palabras muchas gracias, no dudaré en llevar a servicio la próxima vez More

by jnavas7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si hay algo más que podamos hacer para ayudarle, ¡háganoslo saber! ¡Cuidarse!

September 30, 2024

Jean Pierre was very helpful in the whole purchase process of 3 new Lincoln aviators. From the first inquiry call to the last step of the process, an excellent service. Despite of some bumps on th More

by Mauricio Shoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Lincoln of Cutler Bay responded

Hi Mauricio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 24, 2024

The experience was quick and effortless. I went without knowing that type of auto I was looking for. After a few questions on basic needs, I was able to find the exact car I was looking for More

by rc12188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!