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Lincoln of Cutler Bay

Miami, FL

4.6
192 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can ...
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11020 SW 186th St

Miami, FL

33157

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Showing 192 reviews

December 04, 2024

I did my oil chage i have a scru in my tire the do ready good job thanhs More

by raywer rivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lincoln of Cutler Bay responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 04, 2024

Todo excelente , muy buen servicio , puntuales y responsable y amable , todo muy profesional , un poco demorado el alquiler del auto More

by CRUZ.MITCHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Lincoln of Cutler Bay responded

Hola, te agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. ¡Avísanos si hay algo más que podamos hacer por ti! ¡Buen viaje!

December 04, 2024

Sending my new car to the dealership ruined it. I'm very upset. I need to speak with the General Manager. I loved my car the first couple months that I had it but after taking it into the dealers More

by Nebert Marin
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sebastisan
Dec 08, 2024 -

Lincoln of Cutler Bay responded

Hi Nebert, we are so disappointed to learn of this situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (786) 857-5000 so we can make your experience a positive one.

Dec 10, 2024 -

Nebert Marin responded

Which Manager ? What is that person's name? Their receptionist is a draconian gate keeper so I prefer to know exactly who I need to call and if you can also provide their extension number, (so I can avoid the receptionist), that would be great. Thanks.

Dec 12, 2024 -

Lincoln of Cutler Bay responded

Hi Nebert, we are so disappointed to learn of this situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (786) 857-5000 so we can make your experience a positive one.

November 29, 2024

Excellent service friendly atmosphere great experience- surprisingly fast for in dealer lease - home delivery of vehicle and in line signing great More

by diane.bardelas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Dec 06, 2024 -

Lincoln of Cutler Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

November 24, 2024

Exceptional service from beginning to end, I highly recommend this dealership for any of your future purchases. More

by MAYERI_19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 22, 2024

Great location. Clean, professional., Courtesy. Staff is very friendly. Ac shop n wash our SUV after service. Waited in showroom area. More

by ORLANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

El servicio recibido en mis visitas a este dealer ha sido excelente. Las muchachas de servicio son muy profesionales y altamente recomendadas. More

by ARODYSGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilyn Mustelier
Nov 28, 2024 -

Lincoln of Cutler Bay responded

Hola, gracias por tu amable reseña; ¡Nos complace transmitir sus comentarios al equipo aquí en Lincoln of Cutler Bay (11373)! Su recomendación significa mucho para nosotros y estamos encantados de haberla ganado. Gracias nuevamente por tomarse el tiempo para informarle al mundo sobre su experiencia positiva. ¡Qué tengas un lindo día!

More
November 20, 2024

My experience with the salesman, Mark Thomas was super great. I felt very comfortable with making the choice. More

by slyt777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 25, 2024 -

slyt777 responded

I think Mark is approachable for one thing and he makes you feel very comfortable.

November 15, 2024

Great people, great service Will recommend to all my friends and family members. Thank you More

by empj2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren, Isadora
Nov 22, 2024 -

Lincoln of Cutler Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

November 13, 2024

Outstanding dealer and service department is second to none! Best quality work of any dealer and I'll be getting another Lincoln for sure when this lease expires next October. More

by knicks9692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Camilo Andreani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emiliano Nahuel Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Josue Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yomar Javier Colmenares Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Cedric Craan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Eiranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glennemanuele Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman J Guerrero-Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Lincoln of Cutler Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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