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Lincoln of Cutler Bay

Miami, FL

4.7
175 Reviews
At our showroom, we believe that the customer is right. We want to help you find a new or used Lincoln model that you can drive off our lot with confidence and pride. That is why we maintain a large inventory at all times. Our commitment to you does not end when you buy your vehicle, either. We have the staff, facility, and knowledge to take care of your Lincoln. From regular service to large repairs, you can trust us to do the job the first time. Our goal is to make sure you have a good time buying your new or used Lincoln from us. To help achieve it, we employ a friendly and professional staff to help you every step of the way. You can expect to be greeted with a smile when you stop by our lot. A member of our team will show you the models you are interested in and can arrange for you to take some test drives. Once you have found your dream Lincoln for life in Hialeah and Kendall, our finance professionals will work with you to find a way to fit it into your budget. No matter what your vehicle needs are, we want to help. Get in touch with us today online or over the phone. Better yet, stop by for a visit. We are ready and willing to answer questions about the different models in the Lincoln lineup, our current incentives, and our service specials. You can also take advantage of our user-friendly site to get more information if you would like before you make the trip. We understand how busy you are, and that is why we strive to make buying and servicing a vehicle as quick and painless as possible. Be sure to check out our new and used models, our service and parts center, and our finance options.
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11020 SW 186th St

Miami, FL

33157

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Showing 175 reviews

October 29, 2024

Awesome facility! Awesome salesman, Mr. Torres. The F&I person was pleasant and helpful, a man of his word. Overall excellent experience! A great place to purchase a v More

by Jtauqeerjeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduart Torres Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lincoln of Cutler Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lincoln of Cutler Bay (11373). Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

JP was very professional and helpful. Great attitude and friendly to work with. He helped us find exactly what we wanted More

by martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lincoln of Cutler Bay responded

Hi Martin, we are delighted we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Excellent work! Very happy with the prompt service. Thanks, for the TLC. Definitely would recommend. More

by PONDAANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In house service!!
Nov 06, 2024 -

Lincoln of Cutler Bay responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 22, 2024

Vero good services, resolved al my question Im very happy with my car and services department More

by guimares_accounting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Roque Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Lincoln of Cutler Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 15, 2024

I would like to say a big thank you to will for getting my Ford F150 fix and for having my truck wash and clean excellent customer service and staff was great to would I come back absolutely! Thank you More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Lincoln of Cutler Bay responded

Hi Mary, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 14, 2024

Our Salesman, Jean-Pierre was amazing. No pressure and easy to work with. It’s a beautiful dealership with every employee happy to help!! They also communicate very well! More

by Waas1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lincoln of Cutler Bay responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2024

Excellent service! ! The sales person was courteos, professional and attentive. Satisfied customer for life. My next car will definitely be another Lincoln!! More

by Amada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pedraja Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Lincoln of Cutler Bay responded

Hello Amada, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2024

Todo muy bien, muy buen servicio muy buena atencion y volveria a ir con ellos More

by carlosfeblesperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hola, ¡nos alegra haber podido hacer que tu experiencia sea positiva! Si tienes alguna necesidad o pregunta adicional, ¡estaremos encantados de ayudarte! ¡Buen viaje!

October 07, 2024

Jean-Pierre was very knowledgeable, super professional and upfront about everything. There weren't the usual games when it comes to car sales. Although I did not end up purchasing anything this time, Jean More

by S_DERASHRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Colimon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2024

I have found the service managerr Will, to be the saving grace for this dealerships service departmement. I have found Diane in the parts depatment to do a litle extra for customers (me). Generally the se More

by HOWGRUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William J Hallstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lincoln of Cutler Bay responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (786) 857-5000 and we will do our best to make this better. We hope to hear from you soon.

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