Lincoln of Cutler Bay

Amazing! It was one of the best car experiences. Jean Pierre went above and beyond. His knowledge and willing to literally go the extra mile will not be forgo It was one of the best car experiences. Jean Pierre went above and beyond. His knowledge and willing to literally go the extra mile will not be forgotten. I highly recommend this dealership as well as Jean Pierre to anyone who is looking for a Lincoln. More

My sales rep was incredible. He let me shop the way I wanted to shop. Very pleased with him. Now let’s discuss corporate Lincoln. Not happy there. I’m am very upset that He let me shop the way I wanted to shop. Very pleased with him. Now let’s discuss corporate Lincoln. Not happy there. I’m am very upset that I had to purchase a manual for my new vehicle. That is shameful. I understand going green, but my lord, if a clients spends 40,000 on a car and asks for a manual you should be able to provide one free of charge. That is not customer service. More

I had home service it was alright I did need some brake fluid he didn’t have any other than that pretty good brake fluid he didn’t have any other than that pretty good More

Very professional the maintenance technician is very respectful. He’s also very knowledgeable. Great service respectful. He’s also very knowledgeable. Great service More

Great attention and service we receive from Nayla, she was really friendly, professional, helpful and polite. was really friendly, professional, helpful and polite. More

Parts for inside not replace yet not very satisfied. will not refer to any one this is my first Lincoln. will not refer to any one this is my first Lincoln. More

El servicio fue excelente , me atendieron sin cita y muy profesionales . Espero se mantengan así profesionales . Espero se mantengan así More

It was a very pleasant experience and fast. The rep at the front was kind and service oriented. The rep at the front was kind and service oriented. More

They had previously come and did an oil change and did a great job. the problem is when they came to pick up the car to replace my tire. I had told Yolanda that I don't have a pass to please tell them not great job. the problem is when they came to pick up the car to replace my tire. I had told Yolanda that I don't have a pass to please tell them not to go through the tolls. she said she will let them know, but someone dint listen. 🙄 Since I had previously had problems with Doral Lincoln going through tolls after I had told them that I don't have pass and got a toll violation on 3 different occasions. Is not so much the money but the principle they ignore what I said and did it anyway. They did pay for it, but I don't need the headache. I just got a bill from FDOT for unpaid toll, here we go again when will this stop. Hopefully they read this and talk to whomever is responsible and put a stop to this or I have no choice to get a different car next time. I don't have a pass because I don't get on the highway. Have been calling to talk to Yolanda and phone just rings, finally I left a message for her to call me. More

Hello, William, Service Manager and Yolanda, Service Rep are outstanding! It is a reason I visit and maintain my Black Label at Cutler Bay and not Doral. They are both communicative and listen to all Rep are outstanding! It is a reason I visit and maintain my Black Label at Cutler Bay and not Doral. They are both communicative and listen to all my concerns. Respectfully, Mike Bello More