Lincoln of Coconut Creek - Service Center

Service was great the car was ready on time, the dealership also offered me a loner! dealership also offered me a loner! More

Great service and the pickup/drop off service is why I use them for service. It is so convenient and everyone is so professional and nice. use them for service. It is so convenient and everyone is so professional and nice. More

My car was there for over 2 weeks waiting for the recall fix, but the part never was delivered to the dealer! It's been about 4 months and the problem started and is still not fixed. Domenic in Service wa fix, but the part never was delivered to the dealer! It's been about 4 months and the problem started and is still not fixed. Domenic in Service was helpful with follow-ups, but he was frustrated as I am. More

Took too long to get battery. But usually service here is slow and no one lets us know the progress until they come with the big bill on what they found wrong But usually service here is slow and no one lets us know the progress until they come with the big bill on what they found wrong More

!Fernando made sure I had a ride (and quickly) When it tuned out the car needed to stay overnight, a loaner was provided. Great Customer Service tuned out the car needed to stay overnight, a loaner was provided. Great Customer Service More

Excellent service! I did not know that there was a transmission problem that was discovered during routine maintenance. It was corrected in one day. I did not know that there was a transmission problem that was discovered during routine maintenance. It was corrected in one day. More

Domenic Zenobi was my Service consultant for the second time, and was awesome, kept me informed on what was going on with my car and called me when he said he would, and car was clean and ready when he sa time, and was awesome, kept me informed on what was going on with my car and called me when he said he would, and car was clean and ready when he said it would be. More

Everything they do is quality work. Dominic, our service advisor, is awesome! I highly recommend them! Dominic, our service advisor, is awesome! I highly recommend them! More

My 2017 MKC is part of the battery safety recall. I just moved to FL from PA and did not yet have a Lincoln Dealer in FL. The service department at Coconut Creek told me I had to come in for them to I just moved to FL from PA and did not yet have a Lincoln Dealer in FL. The service department at Coconut Creek told me I had to come in for them to confirm my car was part of the recall even though I had called Lincoln directly with my VIN number for confirmation and also received a recall notification from Lincoln. Total waste of my time, because guess what, they said yes my car was part of the recall. Then they scheduled me for an appointment on 9/11 because “they get a set amount of parts every week and it’ll be no problem to fix because they’ll definitely have the part”. I came in on 9/11 for my appointment as scheduled. The service person said my car could not be fixed because the part did not come in. Then he said, “I guess I should have called you so you didn’t waste your time, but I was busy.” Obviously after 2 fruitless appointments they don’t care about my time. Now they have no idea when they will get the part, but they’ll call me when they get it in. If they would have been up front with me in the beginning and said they would put my name on a wait list, I would have understood that and would not have wasted my time. I am disappointed with my treatment and when I’m ready for my next Lincoln, I definitely will look at a dealership that has a good reputation for service. More

FERANDO IS AMAZING. VERY GREAT IN RESPONDING AND GREAT CUSTOMER SERVICE. THE VEHICLE WAS RETURNED IN A TIMELY MANNER. tHE VALET WAS ALSO VERY COURTEOUS VERY GREAT IN RESPONDING AND GREAT CUSTOMER SERVICE. THE VEHICLE WAS RETURNED IN A TIMELY MANNER. tHE VALET WAS ALSO VERY COURTEOUS More