Lincoln of Cincinnati
Cincinnati, OH
By Type
Showing 305 reviews
Greg was extremely courteous and professional throughout the entire car buying process. I felt at ease with him and I didn't feel the enormous pressure to buy immediately like I have by other salesman. Over the entire car buying process. I felt at ease with him and I didn't feel the enormous pressure to buy immediately like I have by other salesman. Overall, I'm a very satisfied customer! I will not hesitate to refer my family and friends to Greg. More
Everyone I have worked with between service and sales is wonderful. They have been very prompt on keeping me informed, returning phone calls and going to extra mile to make me feel welcome. We have built a wonderful. They have been very prompt on keeping me informed, returning phone calls and going to extra mile to make me feel welcome. We have built a strong relationship and I will recommend to others. More
Pete was fabulous...he took the time to demonstrate the key features of the MKX before and after the test drive. The day of my purchase additional features were described, he sync'd my phone and garage do key features of the MKX before and after the test drive. The day of my purchase additional features were described, he sync'd my phone and garage door opener as well as reviewing the touch screen and owners manual. Lisa had all my paper work prepared and ready to go which made the process very smooth. Additionally Doug and Pete gave me a tour of the facility so I would feel comfortable when I came in for my free oil changes and service. Everyone was so nice. I felt like I got a great deal and was a pleasant experience...I am enjoying my new MKX!!! More
Tim, Greg, and Andy are great guys to work with! They had everything ready and all the paperwork ready to go! All I had to do was sign my name! Montgomery Lincoln has a lifetime customer in me! Great job, Gu everything ready and all the paperwork ready to go! All I had to do was sign my name! Montgomery Lincoln has a lifetime customer in me! Great job, Guys! More
I am giving Montgomery Lincoln a GREAT rating because of the professionalism exhibited during my buying experience. I had been searching for a used SUV for over 3 months, through both private and dealer sa the professionalism exhibited during my buying experience. I had been searching for a used SUV for over 3 months, through both private and dealer salesman and NO ONE came close to showing me the kindness and respect I received from Montgomery Lincoln. I was only spending $7000 on a vehicle and a lot of dealerships acted like I was not a valued customer. I had a negative attitude going into Montgomery Lincoln because I was very skeptical that they would care about me since this is a very high end dealership who normally does business with elite clients, but I got the exact opposite. From the moment I walked the lot, I was treated with a sincerity to find me the right car that I had been searching for. Mr. Verbitski displayed the professionalism that I had been hoping for since I began my used car search. He met all my expectations and even allowed me to take the vehicle across town to my mechanic to have it inspected...most dealerships frowned when I made this request, but Pete made me feel at ease. Needless to say, the next time I am looking to buy a car I will go to Montgomery Lincoln first. I STRONGLY recommend any buyers that have had bad experiences at other dealerships to see what the great people at Montgomery Lincoln can do for them. More
We had taken our pre-owned Ford Explorer in for the free oil change they offered when we bought the truck. We were also experiencing an issue with our brakes. Sometimes the brake light would remain on aft oil change they offered when we bought the truck. We were also experiencing an issue with our brakes. Sometimes the brake light would remain on after we exited the vehicle. We'd then have to adjust the pedals with the button on the dash and tap the brake peddle for the lights to go out. We'd have to do this several times before the brake lights would finally go out. We asked them to check it out and they called and said it would be $95 just to check. But when we picked up the vehicle it was no charge. They told us it was a pinched wire and fixed it and we haven't had the problem since. This is the kind of service that encourages folks to return for more business and recommend the dealership to others. We've been very happy with our purchase and needless to say, with the service as well. More
I have nothing but very positive things to say about Montgomery Lincoln and the staff I dealt with. We had communicated via the Lincoln Consierge with Greg Gaver but upon arrival he was busy with anoth Montgomery Lincoln and the staff I dealt with. We had communicated via the Lincoln Consierge with Greg Gaver but upon arrival he was busy with another customer so Doug Weldy stepped in and arranged test drives of both the Hybrid MKZ and gas version. He was very attentive, kind and trusting. He then introduced us to Greg who so professional and knowledgeable about the product line. By this time I was pretty much already sold. It's an outstanding vehicle. Nicest I've ever owned. The deal was smooth and very straightforward. Doug gave us a very fair price for the 2008 Toyota Avalon I had in trade. Then we were introduced to Lisa Coleman, the Business Manager. I've always dreaded this part. The hard sell of the extended warranty, under coating etc. There was none of that. She explained each product that was available to add on but no pressure at all. In fact, the whole experience was no pressure. I've been driving Toyota products for the last 15 years but I'm over it now. I really can't say enough how pleasant this purchase has been or how much I'm enjoying the MKZ. Great dealer, great staff, great car! More